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Lexus of Melbourne

Viera, FL

4.9
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,659 reviews

July 12, 2022

Professional yet very friendly environment. Employees very helpful which made the car shopping experience a pleasure. More

by WT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P. Scott
Jul 14, 2022 -

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 10, 2022

Virginia was the greatest. we weren't sure on which car we were gong to get and actually ended up with something that we didn't intend on but absolutely LOVE! Thank you Virgini More

by Jacqueline
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lexus of Melbourne responded

Hello Jacqueline, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 09, 2022

I worked with P. Scott and he was wonderful at helping me purchase a new vehicle. More

by Sandyjw68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P. Scott
Jul 12, 2022 -

Lexus of Melbourne responded

Hello, Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 05, 2022

THIS IS THE FORTH VEHICLE WE HAVE PURCHASED FROM LEXUS OF MELBOURNE STARTING WITH A LS460 IN 2009. SALES AND SRVICE CONTINUES TO BE OUTSTANDING. WITH ROB LAMAR IN SALES AND JOHN LOHNE IN SERVICE. THANK YOU More

by Dburgin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lexus of Melbourne responded

Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 05, 2022

Proactive, customer oriented, up front explanations, fully explained what the current new car field is like, on top of customer service. From Shaun, who was in touch with me as I started my in line in More

by kmrs47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 02, 2022

Great job by all. Thank you for getting me out quickly. Keith and John did an excellent job handling my needs. More

by Overdejobatista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Job Salazar gets 5 stars, Larry Plotnik
Jul 04, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 04, 2022 -

Overdejobatista responded

I would like to know if by any chance anybody has checked the owners bag in the glove compartment. I accidentally left my handicap hang tags registrations in the bag. Is there anyway I can get someone to take a picture of them and text them to me to my phone. I would greatly appreciate it. My phone number is 407-222-4895. Thanks in advance and keep up the good work. Happy 4 th of July!

Jul 05, 2022 -

Lexus of Melbourne responded

Thank you for your inquiry Mr. Verdejo-Batista. I understand Mr. Keith Croft called you this morning regarding this matter. Have a great day and thank you again for your wonderful review. Rachel H. Webb Guest Relations Community Support Lexus of Melbourne

July 01, 2022

I was more then happy with my experience dealing with Julia, I never felt any pressure at all. She was very accommodating and personable and knowledgeable about the vehicles I was interested in as well. More

by jdflyhighco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2022

Kristine Peletier is our customer service rep. and we couldn't be happier. She consistently exceeds our expectations. She is a credit and an asset to Lexus of Melbourne as well as Lexus USA More

by larry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristine Pelletier
Jul 03, 2022 -

Lexus of Melbourne responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 03, 2022 -

larry responded

Please share our review with Kristine. She deserves to know how much her efforts are appreciated.

Jul 03, 2022 -

larry responded

As above, please share with Kristine

June 29, 2022

Excellent service and followup - people are all very friendly and professional. Exactly what you expect from a Lexus dealer, and more More

by sharontabori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2022

Great experience buying my car. Would highly recommend Julia Trese she was wonderful and very helpful. More

by Hjmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson, Larry Plotnik
Jul 01, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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