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Lexus of Marin - Service Center

San Rafael, CA

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123 Reviews

123 Reviews of Lexus of Marin - Service Center

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January 26, 2019

Service Department I was greeted by Carlo in the service department. He made sure my 2007 SC430 was garaged and not in the rain while they located and repaired the leak More

by LeeErickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 29, 2018

Carlo was gracious and helpful The service was excellent and my service provider, Carlo, was particularly kind and helpful. I was there for a 20,000 mile service and got out early. More

by juliemotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
December 28, 2018

Great service Carlo is an excellent service rep, he always make sure all the work done properly. He is also keeping a close eye on costs and I always come away know More

by Bgamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
December 23, 2018

First Class Service and Customer Relations I have been dealing with Lexus of Marin for nearly 20 yrs. I couldn't be more pleased. Their Service Department is world class. I've been fortunate More

by Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
November 02, 2018

Excellent Service--Consistently Applied! This dealership has figured out customer service. We consistently have an outstanding experience--from the moment we check in until we leave with the More

by drstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
October 27, 2018

Terrific Customer Service by all service staff ! I WAS ON TIME, THE Service person was very pleasant and gave me his card/ said he would call me or if I wanted to check in in about 3 hours to call h More

by lexus fan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucian Freire and cashie also very good customer service!
August 27, 2018

Service/tires Since I have owned my is 350 f sport it has been serviced at Marin Lexus. The service/way they treat you is amazing. I have taken to another Lexus dea More

by David’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in service
August 23, 2018

Great customer service I bring my lexus ES350 to lexus of marin for service everytime i need one because the customer service is top notch! Everyone i have dealt with was re More

by Tfresh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino, LaVonne. Gillette
August 08, 2018

Excellent Service My Lexus has reached over 320,000 miles. I like my car a lot. I guess I have no choice to keep my car since I haven't been able to get a good paying j More

by cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Laska
June 13, 2018

Service Excellence at Lexus of Marin We have two Lexus vehicles and since moving to Marin County our experience with Lexus of Marin has been excellent. We have confidence working with Le More

by stonejeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
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