Lexus of Marin - Service Center

Very good Len Temple is the top professional. I feel very comfortable with him at the helm keeping my car running in top sharp all these years. Len Temple is the top professional. I feel very comfortable with him at the helm keeping my car running in top sharp all these years. More

Service Review I am grateful for the excellent service that my Lexus receives from Len Temple and the service staff at Lexus of Marin in San Rafael. They really look I am grateful for the excellent service that my Lexus receives from Len Temple and the service staff at Lexus of Marin in San Rafael. They really look after my car. More

Good experience at Lexus. They are always busy, but are very welcoming. Service was great from start to finish. I had to drop off and leave quickly and they expedited getting me out of there quickly. very welcoming. Service was great from start to finish. I had to drop off and leave quickly and they expedited getting me out of there quickly. More

Service review Always great service! The service rep, Carlo Verde provided a complete breakdown of the work that needed to be done on my 2001 ES300. Everything is Always great service! The service rep, Carlo Verde provided a complete breakdown of the work that needed to be done on my 2001 ES300. Everything is working properly now. I have been bringing my Lexus's for service for almost 10 years and have always been satisfied. More

Always pleasant experience My 2013 CT was due for a major service, Jeffrey took the time to go over the details and told me exactly what to expect. He set me up with a loaner ve My 2013 CT was due for a major service, Jeffrey took the time to go over the details and told me exactly what to expect. He set me up with a loaner vehicle, and updated me with the status. It was a painless and smooth transaction, and my car feels new again at 120k miles. More

5,000 mile complimetary service My experience with Jeffrey Martin was wonderful! He explained everything, the time the service took was faster than promised, just a great experience My experience with Jeffrey Martin was wonderful! He explained everything, the time the service took was faster than promised, just a great experience overall. Jeffrey truly is a customer service oriented professional! More

Honesty I very much appreciated Jeffrey recognizing and resolving a manufacturer issue I was unaware of that protects the longevity of my Lexus. Honesty and I very much appreciated Jeffrey recognizing and resolving a manufacturer issue I was unaware of that protects the longevity of my Lexus. Honesty and going the extra mile is tremendously important to me in business. Thank you! More

Continued excellent service (decades) from Lexus of Marin We have owned 8 Lexus vehicles (first 1990 LS 400) and Len Temple has taken care of most of them. He knows the product and what service and what we We have owned 8 Lexus vehicles (first 1990 LS 400) and Len Temple has taken care of most of them. He knows the product and what service and what we need will never suggest anything unnecessary. Whenever we buy a Lexus we talk to Len first to understand the products available. Our latest purchase was a certified preowned and we wouldn't buy it without his comments. Excellent dealership, excellent service!! More

Carlo Verde is a great service advisor Carlo listens to his customers preferences and customizes service to those preferences. We have two Lexus cars - a 1998 and a 2015. We took in the 1 Carlo listens to his customers preferences and customizes service to those preferences. We have two Lexus cars - a 1998 and a 2015. We took in the 1998 as it needed an oil change and told him besides an oil change we wanted the car checked out would only want to pay for other critical safety service as we do not intend to keep the car much longer. We did not want to pay more in service than the car us worth. He also managed to have some at the dealership evaluate the car and then he called us with that value so we could make decisions on some services that were marginal to safety. He honored our fiscal concerns and made appropriate recommendations.He is attentive and Very personable! Highly recommend him. More

Service These folks really take care of you. I always feel like they care about each client and they service the cars do professionally. I’ll be back These folks really take care of you. I always feel like they care about each client and they service the cars do professionally. I’ll be back More