Back

Lexus of Marin - Service Center

San Rafael, CA

not yet
rated
123 Reviews

123 Reviews of Lexus of Marin - Service Center

Sort by
July 15, 2020

Dedicated to making great cars and happy customers Lexus of Marin did a great job servicing the vehicle today and Service Manager Len is a tribute to the organization! You have a loyal customer. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len, LaVonne. Gillette
Jul 19, 2020 -

Lexus of Marin responded

Tim, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2020

I’m on my second car from Lexus of Marin and they have taken amazing care of my vehicles. Their service has been quick and I’m always made comfortable while waiting. I’ve never felt like i was being taken More

by ichbing
Recommend Dealer
Yes
Employees Worked With
Willy, LaVonne. Gillette
Jul 16, 2020 -

Lexus of Marin responded

Ichbing, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

June 26, 2020

Service center~ Jeff was very professional , friendly and efficient~ Extremely helpful ,courteous and pleasant~Vehicle drives so smoothly. I am very pleased with the More

by win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 02, 2020 -

Lexus of Marin responded

Win, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2020

sam vitaro Len did a great job - prompt and kept me informed. Very efficient. Dropped off and picked up car after hours. Fixed alignment. Never drove better. More

by sam.vitaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
Jun 04, 2020 -

Lexus of Marin responded

Sam.vitaro, we really appreciate your feedback! We're looking forward to your next visit with us!

May 25, 2020

Everything was great! Willy did an amazing job helping us and all of our questions were answered. I will definitely keep coming back. Great job. More

by Irvinnlopez20
Recommend Dealer
Yes
Employees Worked With
Willy and Jeff
May 22, 2020

Great customer service Willie was very welcoming and check in was easy. He was also helped me adjust a system setting after I picked up my car. I highly recommend Willie More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
May 21, 2020

Service Lexus picked up my car at home, serviced it, and delivered it back to my home. That's going the extra mile in these difficult times! More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple, LaVonne. Gillette
May 11, 2020

Outstanding Service Always The service was prompt, professional and very convenient. The service manager called to schedule an appointment, they brought a loaner to my house wh More

by annie_schlabs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilfred Ortiz
May 15, 2020 -

Lexus of Marin responded

Annie_schlabs, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

April 23, 2020

Was greeted the moment I drove in Everything about Lexus of Marin embodies friendliness. Employees in the service department seem genuinely happy to be there. I was greeted with a smil More

by ddrake52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Apr 24, 2020 -

Lexus of Marin responded

Hi Ddrake52! We're so happy we were able to help you out! We hope to see you soon!

April 23, 2020

Service and new tires Len was very helpful and the work was all completed the same day. The GPS was also updated so that directions and maps are current More

by L
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Len
Apr 24, 2020 -

Lexus of Marin responded

L, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
5
...