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Lexus of Marin - Service Center

San Rafael, CA

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123 Reviews

123 Reviews of Lexus of Marin - Service Center

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February 27, 2021

The service was very good. We purchased our vehicle from this dealership and they have very helpful and pleasant employees. Thank you for your quality care. More

by Ed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Len Temple
February 09, 2021

I started taking my Lexus to this dealer because it was close to work. But since I've been working from home for almost a year, I still continue taking my Lexus there because I really like the experience More

by ringring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sin
February 04, 2021

I received the greatest of service on my auto with a very attentive technician who did the repairs to my vandalized catalytic converter. He also installed a protective cage over the new catalytic converter More

by ljrrich1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Richards
January 29, 2021

Great customer service at Lexus Marin! Have been coming here for years. They always do a great job with my cars. Thanks Willie for the great work! More

by timthejang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Ortiz
January 16, 2021

Replaced a tire with nail for FREE as I was not aware it would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car More

by Sheela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
December 21, 2020

The staff at Lexus of Marin was attentive, provided great customer service and auto service. Actually, it was beyond my expectations. Thank you, Len and team. More

by andree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len, LaVonne. Gillette
November 30, 2020

Great experience! Willy Ortiz is wonderful and the best there is! Always a pleasure to work with him and the other staff. The technician was exceptional also!!!!!!! More

by Ferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
November 22, 2020

As always, my service advisor Len is the best, he listens and always makes me feel comfortable. The loaner car was available in no time, in and out and problem solved. Highly recommended service. More

by vincap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple, LaVonne. Gillette
November 09, 2020

I bought my LX470 at this dealership in 1998 and have been very satisfied with this dealership and it’s service department ever since. Now, if the GX was anywhere near the vehicle my LX was I’d be a hap More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
October 24, 2020

Jeffrey Martin-Martinez was fantastic in following through with making sure work was done right and being honest and direct and friendly. He is the ideal service person. More

by rp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Martin - Martinez
Oct 31, 2020 -

Lexus of Marin responded

Rp, we're happy you found our staff to be so supportive during your experience here at Lexus of Marin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!