
Lexus of Marin
San Rafael, CA
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Best Car Buying Experience This was by far the most pleasant car-buying experience I've ever had. It was a mad Sunday afternoon rush to drive the 65 miles to get to the dealers This was by far the most pleasant car-buying experience I've ever had. It was a mad Sunday afternoon rush to drive the 65 miles to get to the dealership in enough time to check out the car before the dealership closed. Jason greeted us and was very welcoming, personable, friendly and knowledgeable about the car. He made sure we were comfortable during the entire purchase process and the follow-up with some additional service items was fantastic. More
I will be back! This is my second time buying a Lexus, but my first time at Lexus of Marin. The customer service was unbeatable. Jami was very knowledgeable and had This is my second time buying a Lexus, but my first time at Lexus of Marin. The customer service was unbeatable. Jami was very knowledgeable and had a great personality. She made me feel comfortable and was very patient with me. I purchased an ES 350 and absolutely love it! Like the terminator said "I will be back!." More
New car buying experience Just purchased a 2015 Lexus RX 350 from this dealer and although I have bought many cars in my lifetime, both new and used, I can truly say this was t Just purchased a 2015 Lexus RX 350 from this dealer and although I have bought many cars in my lifetime, both new and used, I can truly say this was the best experience yet. They understood exactly what I wanted in the vehicle and they produced it in a short period. The actual negotiations went smoothly and I came away satisfied with the final cost. They have serviced my previous RX for nine years and the car ran at 160K miles almost like the day I bought it. I can truly recommend Lexus of Marin. More
Lexus of Marin is No. 1 I bought my Lexus 430 SC 5 years ago and Jason was the best salesman ever! Not real pushy and very well informed. In the 5 years I have had my car, w I bought my Lexus 430 SC 5 years ago and Jason was the best salesman ever! Not real pushy and very well informed. In the 5 years I have had my car, whenever I take it in for maintenance everyone is very helpful, considerate and informative - and Jason always remembers me. I almost feel like they are family. I love my car and have always had a positive experience whenever I have had to take my car in to Lexus of Marin. More
Not nearly as painful as I feared I usually avoid sales reps and honestly had come to hate the long process of purchasing a car. The third..."Lemme go ask my manager", is enough to get I usually avoid sales reps and honestly had come to hate the long process of purchasing a car. The third..."Lemme go ask my manager", is enough to get me up and headed for the door. Michele McLellan, my sales rep was awesome, friendly and helpful. The folks here changed my mind about dealing with dealerships. I'd purchase or lease here again. More
Lexus of Marin is Wonderful Kelly from Lexus of Marin helped me with the purchase of the 2015 Hybrid Lexus 350h. She is the best! She is so personal and makes you feel comfortab Kelly from Lexus of Marin helped me with the purchase of the 2015 Hybrid Lexus 350h. She is the best! She is so personal and makes you feel comfortable asking questions. She listened to what I wanted and did exactly what I needed! She gave advise that made sense. I will go back again to Lexus of Marin. The whole team works so well together! Thank you Lexus of Marin! More
Delightful salesman Jason helped us with our new lease of an RX 350. He was the best part of the entire process. The finance director was helpful, also. R. and J. Trus Jason helped us with our new lease of an RX 350. He was the best part of the entire process. The finance director was helpful, also. R. and J. Trusendi More
excellent great friendly service Purchasing my car so easy, stress free. Julian was very helpful super friendly. He really did work so hard to help me get the car I wanted. He was awe Purchasing my car so easy, stress free. Julian was very helpful super friendly. He really did work so hard to help me get the car I wanted. He was awesome, make the whole experience so much fun, Loved everyone there so welcoming and great enery. For sure this dealership is where I would go if I would to ever consider purchasing a new car, Julian was an excellent sales man. More
Very impressed with you sales agent Kelly Austin To repeat I was very impressed with Kelly Austin. Anticipation of a "Bad experience" at a car store is a reality but Ms. Austin was superb. My wife an To repeat I was very impressed with Kelly Austin. Anticipation of a "Bad experience" at a car store is a reality but Ms. Austin was superb. My wife and I want her to work for us. More
Who would have thought! I had no idea what I was in for heading into the dealership except for the fact. I was dreading the whole ordeal. As it turned out we lucked out with I had no idea what I was in for heading into the dealership except for the fact. I was dreading the whole ordeal. As it turned out we lucked out with our salesperson, Michele. Not only was she professional and knowlegable but we managed to have fun along the way! We couldn't be more thrilled with the experience and our new ES300h! More