Lexus of Marin
San Rafael, CA
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Bought my new car at Lexus of Marin I recently purchased a car at Lexus of Marin. My salesperson, Kelly Austin, was professional, knowledgeable and above all, friendly and competent. I recently purchased a car at Lexus of Marin. My salesperson, Kelly Austin, was professional, knowledgeable and above all, friendly and competent. I highly recommend a visit to this dealership, ask for Kelly! More
Lexus Delivers! I cannot begin to tell you what a positive and enjoyable experience it was to lease my new Lexus ES350. I loathe the process of buying or leasing a n I cannot begin to tell you what a positive and enjoyable experience it was to lease my new Lexus ES350. I loathe the process of buying or leasing a new car -- the research, the hassle of the sell, negotiating, the paperwork! I was dreading it. But, fortunately, I met Michele McLellan, their sales consultant and she made the whole process so incredibly easy! I told her exactly what I was looking for, the type of car, the terms and the fact that I despised paperwork! "No problem!" said Michele, and she started me down a path that was by far the easiest and most enjoyable process ever. Michele scheduled a test drive for me on my lunch hour, was very specific in what she showed me, no pressure, just the features of the car. Then once I decided it was a go, she worked up the paperwork, had it delivered to my office and then helped me through the process. By the time the paperwork was done (at my own convenience) Michele picked it up personally and processed it. I am convinced I spent less than one hour total in the Lexus dealership before driving off in my brand new car. I could not be happier with the experience and thank Michele and Lexus of Marin for being so accommodating and flexible. They heard me! They delivered. And, oh yeah... I LOVE my new car! More
Lease My experience at the dealership was a great one. Jami was very helpful in showing me the type of car I was looking for and explaining to me the differ My experience at the dealership was a great one. Jami was very helpful in showing me the type of car I was looking for and explaining to me the differing features it had. She was very friendly and her expertise about Lexus vehicles as well as her patience is what sold me. I look forward to my next purchase from Lexus of Marin! More
A unique experience! I had a list of 4 luxury cars I wanted to test drive. Lexus was the 1st. I was approached by Jason Golpad. He was courteous, polite and DID NOT high I had a list of 4 luxury cars I wanted to test drive. Lexus was the 1st. I was approached by Jason Golpad. He was courteous, polite and DID NOT high pressure me. I test drove the RX350 and loved it. I visited one other dealership on my list but there was no comparison to the Lexus, so I tossed the list and bought the RX350! More
Best Car Buying Experience This was by far the most pleasant car-buying experience I've ever had. It was a mad Sunday afternoon rush to drive the 65 miles to get to the dealers This was by far the most pleasant car-buying experience I've ever had. It was a mad Sunday afternoon rush to drive the 65 miles to get to the dealership in enough time to check out the car before the dealership closed. Jason greeted us and was very welcoming, personable, friendly and knowledgeable about the car. He made sure we were comfortable during the entire purchase process and the follow-up with some additional service items was fantastic. More
I will be back! This is my second time buying a Lexus, but my first time at Lexus of Marin. The customer service was unbeatable. Jami was very knowledgeable and had This is my second time buying a Lexus, but my first time at Lexus of Marin. The customer service was unbeatable. Jami was very knowledgeable and had a great personality. She made me feel comfortable and was very patient with me. I purchased an ES 350 and absolutely love it! Like the terminator said "I will be back!." More
Leasing Experience - Lexus of Marin - Jason Golpad My experience working with Jason could not have been better. Having owned and leased a number of Lexus automobiles, I new what model (GS 350) and feat My experience working with Jason could not have been better. Having owned and leased a number of Lexus automobiles, I new what model (GS 350) and features I wanted. Jason, took the time to walk me through the enhancements made since my previous car and showed me a number of color combinations to consider. Following this review and knowing that because of a family health emergency, Jason arranged to have the paper work process expedited. I could not have asked for a better leasing experience. More
New car buying experience Just purchased a 2015 Lexus RX 350 from this dealer and although I have bought many cars in my lifetime, both new and used, I can truly say this was t Just purchased a 2015 Lexus RX 350 from this dealer and although I have bought many cars in my lifetime, both new and used, I can truly say this was the best experience yet. They understood exactly what I wanted in the vehicle and they produced it in a short period. The actual negotiations went smoothly and I came away satisfied with the final cost. They have serviced my previous RX for nine years and the car ran at 160K miles almost like the day I bought it. I can truly recommend Lexus of Marin. More
Lexus of Marin is No. 1 I bought my Lexus 430 SC 5 years ago and Jason was the best salesman ever! Not real pushy and very well informed. In the 5 years I have had my car, w I bought my Lexus 430 SC 5 years ago and Jason was the best salesman ever! Not real pushy and very well informed. In the 5 years I have had my car, whenever I take it in for maintenance everyone is very helpful, considerate and informative - and Jason always remembers me. I almost feel like they are family. I love my car and have always had a positive experience whenever I have had to take my car in to Lexus of Marin. More
Lexus of Marin is Wonderful Kelly from Lexus of Marin helped me with the purchase of the 2015 Hybrid Lexus 350h. She is the best! She is so personal and makes you feel comfortab Kelly from Lexus of Marin helped me with the purchase of the 2015 Hybrid Lexus 350h. She is the best! She is so personal and makes you feel comfortable asking questions. She listened to what I wanted and did exactly what I needed! She gave advise that made sense. I will go back again to Lexus of Marin. The whole team works so well together! Thank you Lexus of Marin! More