
Lexus of Marin
San Rafael, CA
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Willie was so helpful! Although this was just a minor service for my newly purchased 2014 Lexus, Willie went out of his way to meet all my needs and answer any questions. He Although this was just a minor service for my newly purchased 2014 Lexus, Willie went out of his way to meet all my needs and answer any questions. He is truly an asset at Lexus of Marin. More
My 1st visit and My 1st Lexus. Very pleased with service received from Len. Thank you for the wonderful service. Will certainly come back and see him. I love my new car. Very pleased with service received from Len. Thank you for the wonderful service. Will certainly come back and see him. I love my new car. More
Excellent service I always receive Excellent Service from Lexus of Marin. They have always treated me well and I am very thankful for that. Thank you Lexus of Marin! I always receive Excellent Service from Lexus of Marin. They have always treated me well and I am very thankful for that. Thank you Lexus of Marin! More
Willie is the best! Willie makes forking over "hundreds of dollars" to up keep my Lexus easy. He's personable and very accommodating. Owning a luxury car is tough, Will Willie makes forking over "hundreds of dollars" to up keep my Lexus easy. He's personable and very accommodating. Owning a luxury car is tough, Willie makes it OK. In general, they do a great job on ones car. More
Prompt and Courteous Service 10,000 Mile Service- done quickly and professionally. Appreciated the prompt attention. Car returned well within estimated time. Comfortable lounge a 10,000 Mile Service- done quickly and professionally. Appreciated the prompt attention. Car returned well within estimated time. Comfortable lounge area for waiting. Best part, was service department called me to book appointment, rather than the other way around! More
Complimentary 6-months service Expected a quick 30-minute service, after all, it is complimentary; instead received an almost 2 hour thorough service job including cleaning the vehi Expected a quick 30-minute service, after all, it is complimentary; instead received an almost 2 hour thorough service job including cleaning the vehicle. Very pleased with their thoughtful and careful service. More
Great experience My experience was perfect after talking to sales people and managers I felt they were doing their best to help me get the right car at the right price My experience was perfect after talking to sales people and managers I felt they were doing their best to help me get the right car at the right price. We got along and there was no pressure selling which I hate. Thank you Lexus. More
Terrific service experience This is a great service department . . . especially if you are lucky enough to get Willy as your Service Advisor! He is knowledgeable and very helpfu This is a great service department . . . especially if you are lucky enough to get Willy as your Service Advisor! He is knowledgeable and very helpful. More
Great Mileage Service If you want to get service from a Lexus Dealer, this is the place to go. They are friendly, knowledgeable, and provide great service. You can wait If you want to get service from a Lexus Dealer, this is the place to go. They are friendly, knowledgeable, and provide great service. You can wait for your car in the showroom where they provide you with coffee, drinks, donuts, bagels & cream cheese. You can get a free shuttle ride home for those longer repairs, or get a free loaner car if you need your own transportation while they work on your car. I have consistently chosen this dealership over other mechanics because of their great service. More
Friendly and efficient people. Friendly and nice people. All work was explained and completed on time. My car was ready and washed on time. Thanks. Nice coffee and bagel area. Friendly and nice people. All work was explained and completed on time. My car was ready and washed on time. Thanks. Nice coffee and bagel area. More