Lexus of Marin

Sales people are good but have no support. This dealership is a mess. The management is in total meltdown and the sales people spend half their time putting out fires. I understand that the ent This dealership is a mess. The management is in total meltdown and the sales people spend half their time putting out fires. I understand that the entire finance department walked out a few weeks ago and there is still total chaos. The product is good, but I would recommend that you purchase from another dealership. More

Wonderful and shorter ! The wait time was much shorter than I had expected. My service person was very helpful and it was seamless. The service department is always very avai The wait time was much shorter than I had expected. My service person was very helpful and it was seamless. The service department is always very available for small issues as well when they come up. More

Replacement of recalled part Took my car in to replace the recalled Takata airbag inflator. Was able to get a convenient appointment as well as a rental car. Willi Ortiz Perez was Took my car in to replace the recalled Takata airbag inflator. Was able to get a convenient appointment as well as a rental car. Willi Ortiz Perez was my service advisor. He was very courteous and easy to work with. More

Great service as always. Service department at Lexus Marin has been taking great care of my car for the past two years. They are always helpful and professional. I highly reco Service department at Lexus Marin has been taking great care of my car for the past two years. They are always helpful and professional. I highly recommend this dealership for the reason of great service. More

Great Service at Lexus of Marin I have been having service at Lexus of Marin for over 20 years. They always do a good job and are very accommodating. I wouldn't think of going any I have been having service at Lexus of Marin for over 20 years. They always do a good job and are very accommodating. I wouldn't think of going anywhere else! More

Great service from Len I bought my car in for the seatbelt recall I was lucky enough to deal with Len who I have dealt with before he is very conscientious and honest nice g I bought my car in for the seatbelt recall I was lucky enough to deal with Len who I have dealt with before he is very conscientious and honest nice guy who goes out of his way for you. More

Excellent service always Total satisfaction. Have always been pleased Car never had problems. Will hopefully continue driving a Lexus for many years. Thank you for the serv Total satisfaction. Have always been pleased Car never had problems. Will hopefully continue driving a Lexus for many years. Thank you for the service. See you next setvice More

Willie was so helpful! Although this was just a minor service for my newly purchased 2014 Lexus, Willie went out of his way to meet all my needs and answer any questions. He Although this was just a minor service for my newly purchased 2014 Lexus, Willie went out of his way to meet all my needs and answer any questions. He is truly an asset at Lexus of Marin. More

My 1st visit and My 1st Lexus. Very pleased with service received from Len. Thank you for the wonderful service. Will certainly come back and see him. I love my new car. Very pleased with service received from Len. Thank you for the wonderful service. Will certainly come back and see him. I love my new car. More

Excellent service I always receive Excellent Service from Lexus of Marin. They have always treated me well and I am very thankful for that. Thank you Lexus of Marin! I always receive Excellent Service from Lexus of Marin. They have always treated me well and I am very thankful for that. Thank you Lexus of Marin! More