Lexus of Marin
San Rafael, CA
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Eric was very helpful and professional. I have been coming here for years and everyone has been very nice to me. They always take their time to explain what the issues are to my vehicle. I highly re coming here for years and everyone has been very nice to me. They always take their time to explain what the issues are to my vehicle. I highly recommend to use ask for Eric to assist you. More
Very good diagnostic of root cause of problem and quick turnaround of solution. Very satisfied with process and people involved. Would recommend this dearlership and service. turnaround of solution. Very satisfied with process and people involved. Would recommend this dearlership and service. More
Stress free, haggle free buying experience. Loved the overall experience working with Lexus of Marin. Rigo got us a car with the exact list of features that we wanted. He was very nice and court Loved the overall experience working with Lexus of Marin. Rigo got us a car with the exact list of features that we wanted. He was very nice and courteous. At the dealership Greg was very warm and helpful and made the overall buying experience very smooth and stress free. Even the financing was quick and haggle free. I Highly recommend this dealership. More
Awesome! It was a pleasure buying a Lexus at the Marin Lexus Dealer. You made it fun and less stressful. Your employees at Marin Lexus Dealer are the Best, B It was a pleasure buying a Lexus at the Marin Lexus Dealer. You made it fun and less stressful. Your employees at Marin Lexus Dealer are the Best, Brandon, Donna, Lionel, Oscor, and Tony. Thanks for the experience. Judy Lynne Lynn More
Dead Lexus battery. I tried to call the dealership to discuss yesterday's visit. The phone just rang and rang. I gave up on AAA batteries late last year and took the I tried to call the dealership to discuss yesterday's visit. The phone just rang and rang. I gave up on AAA batteries late last year and took the car to Lexus for a Lexus battery. Yesterday, I found it dead. I went to Lexus to check whether it was defective or could be recharged. First, I was told: This required a $175 diagnostic test. Why???? To make sure it wasn't something else!!! REALLY???? A dead battery requires a diagnostic test. I was still charged the $175 (reduced to $133) even though, INDEED, it was only a dead battery that supposedly could be and was recharged. This is unacceptable. It destroys trust in the integrity of the service department. We have gone to this Lexus dealership for almost 30 years. I will be looking around. It's not Carlo's fault, as he is always helpful. BUT it is the dealer who has put in this requirement. More
Jeffery was Awesome. Professional and thorough, he went through the details of my scheduled service for my precious Rx350sport. He is trustworthy and reliable. Thank you Jeffery!! through the details of my scheduled service for my precious Rx350sport. He is trustworthy and reliable. Thank you Jeffery!! More
Very good Len Temple is the top professional. I feel very comfortable with him at the helm keeping my car running in top sharp all these years. Len Temple is the top professional. I feel very comfortable with him at the helm keeping my car running in top sharp all these years. More
Quinn and his team provided us with a great deal without any pressure to make a decision on any one car. They were focused on finding us the car we wanted at the lowest price. Quick and easy! any pressure to make a decision on any one car. They were focused on finding us the car we wanted at the lowest price. Quick and easy! More
Service Review I am grateful for the excellent service that my Lexus receives from Len Temple and the service staff at Lexus of Marin in San Rafael. They really look I am grateful for the excellent service that my Lexus receives from Len Temple and the service staff at Lexus of Marin in San Rafael. They really look after my car. More
Good experience at Lexus. They are always busy, but are very welcoming. Service was great from start to finish. I had to drop off and leave quickly and they expedited getting me out of there quickly. very welcoming. Service was great from start to finish. I had to drop off and leave quickly and they expedited getting me out of there quickly. More