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Lexus of Marin

San Rafael, CA

4.8
449 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 449 reviews

December 09, 2019

Eric was very helpful and professional. I have been coming here for years and everyone has been very nice to me. They always take their time to explain what the issues are to my vehicle. I highly re More

by Amykoococo
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 07, 2019

Very good diagnostic of root cause of problem and quick turnaround of solution. Very satisfied with process and people involved. Would recommend this dearlership and service. More

by Smudgetoby
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Feb 27, 2020 -

Lexus of Marin responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 26, 2019

Stress free, haggle free buying experience. Loved the overall experience working with Lexus of Marin. Rigo got us a car with the exact list of features that we wanted. He was very nice and court More

by Ani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo, Greg, Tony, Quynh
Feb 27, 2020 -

Lexus of Marin responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2019

Awesome! It was a pleasure buying a Lexus at the Marin Lexus Dealer. You made it fun and less stressful. Your employees at Marin Lexus Dealer are the Best, B More

by judylynnelynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel, Tony, Brandon, Oscar, Donna,
Feb 27, 2020 -

Lexus of Marin responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2019

Dead Lexus battery. I tried to call the dealership to discuss yesterday's visit. The phone just rang and rang. I gave up on AAA batteries late last year and took the More

by marindclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo
Feb 27, 2020 -

Lexus of Marin responded

That's certainly not the sort of experience we like to hear about. We want to earn your business again. If you would like to discuss your experience further, please reach out to us at the store.

November 12, 2019

Jeffery was Awesome. Professional and thorough, he went through the details of my scheduled service for my precious Rx350sport. He is trustworthy and reliable. Thank you Jeffery!! More

by Katie
Recommend Dealer
Yes
Employees Worked With
Jeffery
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 07, 2019

Very good Len Temple is the top professional. I feel very comfortable with him at the helm keeping my car running in top sharp all these years. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2019

Quinn and his team provided us with a great deal without any pressure to make a decision on any one car. They were focused on finding us the car we wanted at the lowest price. Quick and easy! More

by Omar
Recommend Dealer
Yes
Employees Worked With
Quinn, Tony
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

October 24, 2019

Service Review I am grateful for the excellent service that my Lexus receives from Len Temple and the service staff at Lexus of Marin in San Rafael. They really look More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

October 02, 2019

Good experience at Lexus. They are always busy, but are very welcoming. Service was great from start to finish. I had to drop off and leave quickly and they expedited getting me out of there quickly. More

by Scott Mama
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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