
Lexus of Marin
San Rafael, CA
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Fantastic! I give Lexus of Marin the highest rating overall. Our experience was great From the start. Outstanding website, follow ups, dealership, associates, and cars, and especially our Sales Associ overall. Our experience was great From the start. Outstanding website, follow ups, dealership, associates, and cars, and especially our Sales Associate William Morris!! Highly professional business and treatment. We were informed all about the vehicle and purchase options. Personal attention all day - and we found and purchased exactly what we needed and wanted! More
Willie at service was great .I received a loaner car without asking and my car came back clean as ever .the service department at most places is usually like going to a dentist not at Lexus of Marin without asking and my car came back clean as ever .the service department at most places is usually like going to a dentist not at Lexus of Marin More
I’ve never had any other better experience than with Lexus of Marin dealership. They know how to listen and they gave me the best deal ever. I will recommend them ti all my friends and family. The best Lexus of Marin dealership. They know how to listen and they gave me the best deal ever. I will recommend them ti all my friends and family. The best customer service experience you’ll ever get. More
Great Service! Great service, prompt attention. Even cleaned my car inside and outside and it was raining outside!!! Picked-up and returned car! Now that’s great ser Great service, prompt attention. Even cleaned my car inside and outside and it was raining outside!!! Picked-up and returned car! Now that’s great service! Thank you Eric and the Lexus Team. More
Excellent Experience! William is the BEST!! Love my Lexus GX!! He solves all the problems and is available by phone after the sale to answer questions. Thanks Will! William is the BEST!! Love my Lexus GX!! He solves all the problems and is available by phone after the sale to answer questions. Thanks Will! More
Excellent service & professionalism by CarloI always ask Excellent service & professionalism by Carlo I always ask if he is working so I can work with him when I bring my car in for service. Excellent service & professionalism by Carlo I always ask if he is working so I can work with him when I bring my car in for service. More
Good People - Positive Energy - Excellent Experience Starting with online text and then email communication with Lark, and finishing with Michelle and the finance manager (was that Bowen?). From start to Starting with online text and then email communication with Lark, and finishing with Michelle and the finance manager (was that Bowen?). From start to finish my experience with this team was the best I've had with any car dealer. First I did all of the preliminary shopping and pricing online and via text and email. This was new for me, and I felt cautious. But Lark was responsive, reassuring and helpful. Then, when I went to the dealership, everything was exactly as promised. I left with a beautiful, like-new pre-owned BMW. I must add that the teamwork and positive energy in this place is evident everywhere. Even team members not directly connected to my transaction offered help and feedback during the process. These are good people. More
Excellent customer service I got a RX450H from Lexus of Marin. The salesperson, Junior Garcia, is a very nice guy. He is humble and kind. He professionally and patiently expl I got a RX450H from Lexus of Marin. The salesperson, Junior Garcia, is a very nice guy. He is humble and kind. He professionally and patiently explained to me the function and usage of every feature in the car. He also help me set up Lexus Enform Remote after the deal was done. I would highly recommended him to you. The finance manager, Ian Haslebacher, is very good, too. Not pushy and well-prepared, he made me feel comfortable to say no to the options that I did not want to get. Overall speaking, it was an impressive car buying experience. More
Tony was very patient and kind. He explained the vehicles features and Lexus certified used warranty. Financing was quick and easy. Great service from everyone. Highly recommended. vehicles features and Lexus certified used warranty. Financing was quick and easy. Great service from everyone. Highly recommended. More
Great place to buy a car I went to a number of Lexus dealerships and I found Lexus of Marin to be the most accessible. They didn’t push, they tried to ascertain what you wante I went to a number of Lexus dealerships and I found Lexus of Marin to be the most accessible. They didn’t push, they tried to ascertain what you wanted and find it for you. They have a huge inventory. They know their stuff. So helpful. After purchasing my car I was assured that any questions I had would be answered which is comforting. Tony was wonderful. Ian in finance is a jewel. Highly recommend. More