Lexus of Marin

New car in one day Will was fantastic...knowledgeable, friendly, helpful and responsive...you're lucky to have him! Sale was quick and easy and he delivered it to my hom Will was fantastic...knowledgeable, friendly, helpful and responsive...you're lucky to have him! Sale was quick and easy and he delivered it to my home.. More

Had a problem with my lease and got the run around and calls not returned. Lexus Financial tried to help but got the run around as well. I had to open a case with corporate. They are excellent but I waste calls not returned. Lexus Financial tried to help but got the run around as well. I had to open a case with corporate. They are excellent but I wasted maybe 7 hours on a problem I did not create. Stay away unless you want to be frustrated to death. More

Was greeted the moment I drove in Everything about Lexus of Marin embodies friendliness. Employees in the service department seem genuinely happy to be there. I was greeted with a smil Everything about Lexus of Marin embodies friendliness. Employees in the service department seem genuinely happy to be there. I was greeted with a smile and folks were courteous and friendly throughout the visit. More

Service and new tires Len was very helpful and the work was all completed the same day. The GPS was also updated so that directions and maps are current Len was very helpful and the work was all completed the same day. The GPS was also updated so that directions and maps are current More

Excellent service as in the past Lexus does a great job and the amenities such as the free loaner make getting the car serviced painless. Coming back to a clean car is also a welcome Lexus does a great job and the amenities such as the free loaner make getting the car serviced painless. Coming back to a clean car is also a welcome perk. More

Very, very nice people at this dealership. Kind and respectful. The process of purchasing my new Lexus went very smoothly and I highly recommend Lexus of Marin! respectful. The process of purchasing my new Lexus went very smoothly and I highly recommend Lexus of Marin! More

The service is outstanding I have been using Lexus of Marin since I purchased by certified used Lexus in 2002. For 18 years I have driven from Berkeley to Marin for servicing. A I have been using Lexus of Marin since I purchased by certified used Lexus in 2002. For 18 years I have driven from Berkeley to Marin for servicing. Although the cost is higher than local service shops, I trust the Marin dealership and that means a lot. They have never disappointed in coming through with outstanding as well as personal service! More

Very Professional We were VERY happy with the service we received from the service department. Willie was our service rep and he was helpful, knowledgeable and kept hi We were VERY happy with the service we received from the service department. Willie was our service rep and he was helpful, knowledgeable and kept his commitments to us. More

Fantastic When I purchased my first previously owned RX300 in 2003 it had 30K miles on it. I have driven it for 17 years and put 256K miles on it. 2 weeks ago When I purchased my first previously owned RX300 in 2003 it had 30K miles on it. I have driven it for 17 years and put 256K miles on it. 2 weeks ago it lost its transmission. I knew I had to finally get another car. I looked on line and was so confused. I called San Rafael Lexus and made an appointment to come in. I told them what I needed and could afford. They showed me exactly what I was asking for. Everyone was so nice no hard sell, no trying to up-sell me. In the past I have sent 3 friends to San Rafael Lexus to buy the SUV's. One of my friends is on her second. I think this is the best car ever made. I am loving my 2010-R350. It feels like a brand new car. More

Well I purchased a 2014 RX350 Lexus back in 2017. The car was Certified which means it should be worthwhile. But the vehicle has been the worse sales I've ever had in all the years I've invested and purchase was Certified which means it should be worthwhile. But the vehicle has been the worse sales I've ever had in all the years I've invested and purchased of a vehicle being a driver. I have owned Honda's, Toyota's, Volkswagen's, etc., and I own 2 classic cars a 68 and a 69 and I have not face or deal with any issues such as. When people trust you and come onto your lot to invest as much as I did, that is where you give me the best and not your lemon type crap. I am still paying for the vehicle and you HAVE NOT satisfy my purchase of your vehicle. More