Lexus of Marin

I’m on my second car from Lexus of Marin and they have taken amazing care of my vehicles. Their service has been quick and I’m always made comfortable while waiting. I’ve never felt like i was being taken taken amazing care of my vehicles. Their service has been quick and I’m always made comfortable while waiting. I’ve never felt like i was being taken advantage of during the sales or service processes. More

Worst experience ever Purchased a CPO lexus rx 350 here about a year ago through Jason. First issue that came up was when I brought the vehicle to the Lexus dealer near my Purchased a CPO lexus rx 350 here about a year ago through Jason. First issue that came up was when I brought the vehicle to the Lexus dealer near my house and turns out Lexus of Marin forgot to update the system the specify that my vehicle was a CPO. This ended up taking a lot of time to resolve and a bunch of back and forth with the service advisor at the Lexus in Redwood city as well as the Lexus of Marin Sales team. After all the back and forth, this finally got marked as a CPO vehicle and I was able to get my service that was included with purchasing a CPO vehicle. Few months down the line, I noticed some peeling on the grill and rims of my car, and I ask a lexus advisor on what this is. Come to find out, this was a poorly re-touched and repainted grill and rims on the vehicle that. Sensor has also fell in, not working as expected and engine is leaking oil. Once I found out, I instantly shot an email to lexus of marin, gave them some call asking some questions and never got a response. This is probably the worst experience i've ever had with the service and purchase of my vehicle with Lexus of Marin. I would not recommend to anyone. More

Go see Lionel if your going to buy a car If you ever buy a car from this dealership please go see Lionel only he will take care of you till the end. This guy will out of his way to help you If you ever buy a car from this dealership please go see Lionel only he will take care of you till the end. This guy will out of his way to help you out, i don't usually write reviews but he knows how to take care of customers. Don't talk to other sales people go see him directly, save your time and money. If it was not for lionel this dealership would be 1 star. More

Service center~ Jeff was very professional , friendly and efficient~ Extremely helpful ,courteous and pleasant~Vehicle drives so smoothly. I am very pleased with the Jeff was very professional , friendly and efficient~ Extremely helpful ,courteous and pleasant~Vehicle drives so smoothly. I am very pleased with the service at Lexus. More

Great experience— from sales to finance our process was smooth and easy. Their pricing was fair and straightforward. I would definitely buy from Lexus of Marin again! smooth and easy. Their pricing was fair and straightforward. I would definitely buy from Lexus of Marin again! More

sam vitaro Len did a great job - prompt and kept me informed. Very efficient. Dropped off and picked up car after hours. Fixed alignment. Never drove better. Len did a great job - prompt and kept me informed. Very efficient. Dropped off and picked up car after hours. Fixed alignment. Never drove better. More

Outstanding Service Always The service was prompt, professional and very convenient. The service manager called to schedule an appointment, they brought a loaner to my house wh The service was prompt, professional and very convenient. The service manager called to schedule an appointment, they brought a loaner to my house while picking up my car, performed a service and brought the car back. Excellent service! More