Lexus of Marin

Dedicated to making great cars and happy customers Lexus of Marin did a great job servicing the vehicle today and Service Manager Len is a tribute to the organization! You have a loyal customer. Lexus of Marin did a great job servicing the vehicle today and Service Manager Len is a tribute to the organization! You have a loyal customer. More

RX350 purchase Hate the process of buying cars and I negotiate contracts for a living, but found they made the process stress free. Friends told me to look at other Hate the process of buying cars and I negotiate contracts for a living, but found they made the process stress free. Friends told me to look at other dealerships since Marin is the affluent area of the Bay and they don't need to deal. I found William one of the most knowledgeable car folks around. I deal with sales people all day and you can tell who knows their "stuff" and passionate about their products they sell. William knew the cars inside and out and the trends going on. I did shop around just to get price points and called 2 other local dealers and did get a price lower. I was hoping Marin could match as wanted to give them the sale and to my surprise they did. Anyway, they were also able to find a loan comparable to my credit union as well. More

I’m on my second car from Lexus of Marin and they have taken amazing care of my vehicles. Their service has been quick and I’m always made comfortable while waiting. I’ve never felt like i was being taken taken amazing care of my vehicles. Their service has been quick and I’m always made comfortable while waiting. I’ve never felt like i was being taken advantage of during the sales or service processes. More

Worst experience ever Purchased a CPO lexus rx 350 here about a year ago through Jason. First issue that came up was when I brought the vehicle to the Lexus dealer near my Purchased a CPO lexus rx 350 here about a year ago through Jason. First issue that came up was when I brought the vehicle to the Lexus dealer near my house and turns out Lexus of Marin forgot to update the system the specify that my vehicle was a CPO. This ended up taking a lot of time to resolve and a bunch of back and forth with the service advisor at the Lexus in Redwood city as well as the Lexus of Marin Sales team. After all the back and forth, this finally got marked as a CPO vehicle and I was able to get my service that was included with purchasing a CPO vehicle. Few months down the line, I noticed some peeling on the grill and rims of my car, and I ask a lexus advisor on what this is. Come to find out, this was a poorly re-touched and repainted grill and rims on the vehicle that. Sensor has also fell in, not working as expected and engine is leaking oil. Once I found out, I instantly shot an email to lexus of marin, gave them some call asking some questions and never got a response. This is probably the worst experience i've ever had with the service and purchase of my vehicle with Lexus of Marin. I would not recommend to anyone. More

Go see Lionel if your going to buy a car If you ever buy a car from this dealership please go see Lionel only he will take care of you till the end. This guy will out of his way to help you If you ever buy a car from this dealership please go see Lionel only he will take care of you till the end. This guy will out of his way to help you out, i don't usually write reviews but he knows how to take care of customers. Don't talk to other sales people go see him directly, save your time and money. If it was not for lionel this dealership would be 1 star. More

Service center~ Jeff was very professional , friendly and efficient~ Extremely helpful ,courteous and pleasant~Vehicle drives so smoothly. I am very pleased with the Jeff was very professional , friendly and efficient~ Extremely helpful ,courteous and pleasant~Vehicle drives so smoothly. I am very pleased with the service at Lexus. More

Great experience— from sales to finance our process was smooth and easy. Their pricing was fair and straightforward. I would definitely buy from Lexus of Marin again! smooth and easy. Their pricing was fair and straightforward. I would definitely buy from Lexus of Marin again! More

sam vitaro Len did a great job - prompt and kept me informed. Very efficient. Dropped off and picked up car after hours. Fixed alignment. Never drove better. Len did a great job - prompt and kept me informed. Very efficient. Dropped off and picked up car after hours. Fixed alignment. Never drove better. More