
Lexus of Marin
San Rafael, CA
Filter Reviews by Keyword
By Type
Showing 464 reviews
I was amazed how wonderful Lexus of Marin was able to work with me on finding solutions to take care of my car needs and the customer service their knowledge excellent thank you so much Greg for your sup work with me on finding solutions to take care of my car needs and the customer service their knowledge excellent thank you so much Greg for your support and taking good care of my Lexus More
The staff at Lexus of Marin was attentive, provided great customer service and auto service. Actually, it was beyond my expectations. Thank you, Len and team. customer service and auto service. Actually, it was beyond my expectations. Thank you, Len and team. More
Michelle Rodas and Rigo were very friendly and professional! I bought the new Lexus SUV from their dealership today! Really enjoyed the experience. Will definitely recommend! Ke professional! I bought the new Lexus SUV from their dealership today! Really enjoyed the experience. Will definitely recommend! Ke More
This dealership is absolutely fantastic. They offer a seamless purchasing experience. I was approved for a line of credit at amazing rates with a relatively challenged credit history I am working on repa seamless purchasing experience. I was approved for a line of credit at amazing rates with a relatively challenged credit history I am working on repairing. The contracts are digital and they were ready upon my arrival and after my test driving experience. Everyone was cordial and the terms of the agreement were beyond exceptional. I was also offered a bumper to bumper extended warranty contract which was added to my loan, cancellable and refundable at any time, and an incredible add on to my purchase; since I was acquiring a used car. I love the car, it was exactly what I was looking for, and I will definitely consider shopping with them again if they have inventory I am interested in. I wish them the best and happy holidays and hoping that they stay safe. The COVID-19 protocol was also exceptional compared to other standards I have dealt with. More
One of the worst dealers out there ! Had my credit pulled several times, got the finance I needed , had the car chosen and when I was supposed to sign and pick up the car the following day , I got the follow several times, got the finance I needed , had the car chosen and when I was supposed to sign and pick up the car the following day , I got the following text message " I am sorry but your car was sold last night by mistake " and unfortunately we don't have a hybrid replacement . My credit dropped almost 80 points because of all the inquiries and they didn't do anything to help with the situation. Terrible, terrible experience. More
The whole sales team is very professional and easy to work with, making the whole car purchasing experience ready pleasant. Their customer service is excellent! work with, making the whole car purchasing experience ready pleasant. Their customer service is excellent! More
I would strongly recommend Lexus of Marin services. They are very friendly, they are very on much on time with a service, they have good quality work, they clean the vehicle (in other places you have to pay are very friendly, they are very on much on time with a service, they have good quality work, they clean the vehicle (in other places you have to pay for this), they are reasonably price and they offer loaner vehicles if service is for more than 2 hours. Good job Lexus of Marin More
Great experience! Willy Ortiz is wonderful and the best there is! Always a pleasure to work with him and the other staff. The technician was exceptional also!!!!!!! there is! Always a pleasure to work with him and the other staff. The technician was exceptional also!!!!!!! More
Rigo & Lupe were fantastic! They were beyond my expectations. Ian, made our financial experience smooth and clear. It was our first experience with the Lexus team. Thank you so much. Lupe was court expectations. Ian, made our financial experience smooth and clear. It was our first experience with the Lexus team. Thank you so much. Lupe was courteous and kind. More