
Lexus of Marin
San Rafael, CA
Filter Reviews by Keyword
By Type
Showing 475 reviews
I started taking my Lexus to this dealer because it was close to work. But since I've been working from home for almost a year, I still continue taking my Lexus there because I really like the experience close to work. But since I've been working from home for almost a year, I still continue taking my Lexus there because I really like the experience I've had with this dealer. Everyone is very helpful and nice and I've always gotten what I feel are honest assessments of the work that needs to be done. I will continue to take my vehicle here because I trust them! More
A qualified staff who knows their product line. They provided excellent service and sensitivity to the clients time. Lexus of Marin is a real winner! provided excellent service and sensitivity to the clients time. Lexus of Marin is a real winner! More
I received the greatest of service on my auto with a very attentive technician who did the repairs to my vandalized catalytic converter. He also installed a protective cage over the new catalytic converter attentive technician who did the repairs to my vandalized catalytic converter. He also installed a protective cage over the new catalytic converter which offers greater protection. I would gladly return to Lexus of Marin in the future when service is needed and hope that John Richards can do the work. More
Salesman is friendly helpful and most of all he knowledgeable. He explained it clearly. He is comfortable to deal with, no pressure. I highly recommend . knowledgeable. He explained it clearly. He is comfortable to deal with, no pressure. I highly recommend . More
Great customer service at Lexus Marin! Have been coming here for years. They always do a great job with my cars. Thanks Willie for the great work! here for years. They always do a great job with my cars. Thanks Willie for the great work! More
I had an amazing customer service experience at Lexus of Marin. I worked with a very knowledgeable sales professional who helped me find the exact right car. I love the car, and I highly recommend Lexus of Marin. I worked with a very knowledgeable sales professional who helped me find the exact right car. I love the car, and I highly recommend Lexus of Marin! More
Would not commit to replacing parts that were missing after they serviced my vehicle after I bought it. Left messages 3 times and got no call back from Christian in sales. Very poor customer service! after they serviced my vehicle after I bought it. Left messages 3 times and got no call back from Christian in sales. Very poor customer service! More
Replaced a tire with nail for FREE as I was not aware it would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car More
Fast and reliable service. Julian was friendly and very helpful and answered all my questions. My vehicle was delivered on time to my home. I will recommend your dealership to my relatives and friends. helpful and answered all my questions. My vehicle was delivered on time to my home. I will recommend your dealership to my relatives and friends. More
The dealership in Marine, California gave me very good service. I am very satisfied with their experience, and I love my Lexus that I just bought from there. service. I am very satisfied with their experience, and I love my Lexus that I just bought from there. More