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Lexus of Marin

San Rafael, CA

4.8
449 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 449 reviews

December 02, 2020

One of the worst dealers out there ! Had my credit pulled several times, got the finance I needed , had the car chosen and when I was supposed to sign and pick up the car the following day , I got the follow More

by Alex Ferreira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LaVonne. Gillette
December 01, 2020

The whole sales team is very professional and easy to work with, making the whole car purchasing experience ready pleasant. Their customer service is excellent! More

by masonfong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Ramos
November 30, 2020

I would strongly recommend Lexus of Marin services. They are very friendly, they are very on much on time with a service, they have good quality work, they clean the vehicle (in other places you have to pay More

by andrew.witkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
November 30, 2020

Great experience! Willy Ortiz is wonderful and the best there is! Always a pleasure to work with him and the other staff. The technician was exceptional also!!!!!!! More

by Ferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
November 28, 2020

Rigo & Lupe were fantastic! They were beyond my expectations. Ian, made our financial experience smooth and clear. It was our first experience with the Lexus team. Thank you so much. Lupe was court More

by leiva.karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
November 22, 2020

As always, my service advisor Len is the best, he listens and always makes me feel comfortable. The loaner car was available in no time, in and out and problem solved. Highly recommended service. More

by vincap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple, LaVonne. Gillette
November 20, 2020

Great customer service, Khris Morataya was very helpful courteous and kind very happy with his service great customer experience he cares so much about his customers More

by Enriquesamayoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khris Morataya
November 19, 2020

Michelle and Tony were outstanding in their customer service and product knowledge. The Service Department was also efficient and provided great service. Thank you Lexus Marin. More

by teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Tony, Leonard
November 12, 2020

I purchased my RX 350 from Tony. He did a great job and I am very happy with the way he handled the purchase and the trade-in More

by bandkrush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
November 09, 2020

I bought my LX470 at this dealership in 1998 and have been very satisfied with this dealership and it’s service department ever since. Now, if the GX was anywhere near the vehicle my LX was I’d be a hap More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
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