Lexus of Marin

Would not commit to replacing parts that were missing after they serviced my vehicle after I bought it. Left messages 3 times and got no call back from Christian in sales. Very poor customer service! after they serviced my vehicle after I bought it. Left messages 3 times and got no call back from Christian in sales. Very poor customer service! More

Replaced a tire with nail for FREE as I was not aware it would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car More

Fast and reliable service. Julian was friendly and very helpful and answered all my questions. My vehicle was delivered on time to my home. I will recommend your dealership to my relatives and friends. helpful and answered all my questions. My vehicle was delivered on time to my home. I will recommend your dealership to my relatives and friends. More

The dealership in Marine, California gave me very good service. I am very satisfied with their experience, and I love my Lexus that I just bought from there. service. I am very satisfied with their experience, and I love my Lexus that I just bought from there. More

The staff at Lexus in Marin are very helpful and professional. They were able to help meet our budget. The car was delivered clean. Tony showed me how to use the gadgets and how to connect my phon professional. They were able to help meet our budget. The car was delivered clean. Tony showed me how to use the gadgets and how to connect my phone to the car. He also helped set-up the emergency feature and how it works. Overall, we are very satisfied with the excellent customer service they provided! More

I was amazed how wonderful Lexus of Marin was able to work with me on finding solutions to take care of my car needs and the customer service their knowledge excellent thank you so much Greg for your sup work with me on finding solutions to take care of my car needs and the customer service their knowledge excellent thank you so much Greg for your support and taking good care of my Lexus More

The staff at Lexus of Marin was attentive, provided great customer service and auto service. Actually, it was beyond my expectations. Thank you, Len and team. customer service and auto service. Actually, it was beyond my expectations. Thank you, Len and team. More

Great experience. I had a time crunch and we were able to trade in my old car and lease my new one in under 2 hours! trade in my old car and lease my new one in under 2 hours! More

Michelle Rodas and Rigo were very friendly and professional! I bought the new Lexus SUV from their dealership today! Really enjoyed the experience. Will definitely recommend! Ke professional! I bought the new Lexus SUV from their dealership today! Really enjoyed the experience. Will definitely recommend! Ke More

This dealership is absolutely fantastic. They offer a seamless purchasing experience. I was approved for a line of credit at amazing rates with a relatively challenged credit history I am working on repa seamless purchasing experience. I was approved for a line of credit at amazing rates with a relatively challenged credit history I am working on repairing. The contracts are digital and they were ready upon my arrival and after my test driving experience. Everyone was cordial and the terms of the agreement were beyond exceptional. I was also offered a bumper to bumper extended warranty contract which was added to my loan, cancellable and refundable at any time, and an incredible add on to my purchase; since I was acquiring a used car. I love the car, it was exactly what I was looking for, and I will definitely consider shopping with them again if they have inventory I am interested in. I wish them the best and happy holidays and hoping that they stay safe. The COVID-19 protocol was also exceptional compared to other standards I have dealt with. More