
Lexus of Marin
San Rafael, CA
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Excellent service. Easy to get a good time, with plenty of flexibility about how to spend the time while the car was in the shop. Car was ready on time and almost to the cents between the estimate and the of flexibility about how to spend the time while the car was in the shop. Car was ready on time and almost to the cents between the estimate and the final cost. More
My experience was one of prompt attention and response to questions and efficient, timely service. I was able to meet my daughter in Larkspur as planned. questions and efficient, timely service. I was able to meet my daughter in Larkspur as planned. More
The service I receive is always excellent. I'm given clear explanations of any required work and a reasonable expectation of the repair time. When I do choose to wait during the service, the lounge is clear explanations of any required work and a reasonable expectation of the repair time. When I do choose to wait during the service, the lounge is comfortable and (pre-covid) provides complementary coffee and snacks. However, bottled water is available still. My only complaint is that the loaner cars are frequently not cleaned between customers and this time was no exception. More
I've been going to Marin Lexus for over 10 years. Len has helped me all this time. He's always been very helpful and informative. Dr. Brigid Richards has helped me all this time. He's always been very helpful and informative. Dr. Brigid Richards More
Lexus takes very good care of my car. They have records for prior maintenance and know what maintenance is required when I bring it in for service. for prior maintenance and know what maintenance is required when I bring it in for service. More
Best experience ever! I really like how Lark Tolentino helped me with the vehicle I wanted. The process was really quick. Overall, it was the best experience. I would recommend a friend and a family membe helped me with the vehicle I wanted. The process was really quick. Overall, it was the best experience. I would recommend a friend and a family member to go visit Lexus Marin Dealership. More
Lupe was awesome helping me out. I traded in my 2020 Silverado for a 2018 GS350 and it was literally seamless. I flew through finance and the dealership was high tech. Thanks team I’ll be back. Silverado for a 2018 GS350 and it was literally seamless. I flew through finance and the dealership was high tech. Thanks team I’ll be back. Came all the way from San Jose, cause it was worth the drive! More
Soon I went in the good service startFirst Managers were Soon I went in the good service start First Managers were a good Gentlemen great service and they call a well known salesman TONY and with his exp Soon I went in the good service start First Managers were a good Gentlemen great service and they call a well known salesman TONY and with his experience and treatment we bought the car More
Really great Service @ Lexus of Marin. Prompt & polite - a rarity these days! From the initial call to schedule service to the pick up of my vehicle, it was all seamless. Highly recommend. a rarity these days! From the initial call to schedule service to the pick up of my vehicle, it was all seamless. Highly recommend. More
everyone in the office was efficient, but took longer to everyone in the office was efficient, but took longer to service my car than I expected. I had to call to ask when the car would be ready. everyone in the office was efficient, but took longer to service my car than I expected. I had to call to ask when the car would be ready. More