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Lexus of Marin

San Rafael, CA

4.8
464 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 464 reviews

May 16, 2021

Excellent service. Easy to get a good time, with plenty of flexibility about how to spend the time while the car was in the shop. Car was ready on time and almost to the cents between the estimate and the More

by Geexcess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
May 16, 2021

My experience was one of prompt attention and response to questions and efficient, timely service. I was able to meet my daughter in Larkspur as planned. More

by elizsylvester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
May 12, 2021

The service I receive is always excellent. I'm given clear explanations of any required work and a reasonable expectation of the repair time. When I do choose to wait during the service, the lounge is More

by ichbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
May 09, 2021

I've been going to Marin Lexus for over 10 years. Len has helped me all this time. He's always been very helpful and informative. Dr. Brigid Richards More

by brigidrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
May 09, 2021

Lexus takes very good care of my car. They have records for prior maintenance and know what maintenance is required when I bring it in for service. More

by Jim
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
April 20, 2021

Best experience ever! I really like how Lark Tolentino helped me with the vehicle I wanted. The process was really quick. Overall, it was the best experience. I would recommend a friend and a family membe More

by Yulisa ajiataz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lark Tolentino, LaVonne. Gillette
April 20, 2021

Lupe was awesome helping me out. I traded in my 2020 Silverado for a 2018 GS350 and it was literally seamless. I flew through finance and the dealership was high tech. Thanks team I’ll be back. More

by Jtambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guadalupe Mejia
April 14, 2021

Soon I went in the good service startFirst Managers were Soon I went in the good service start First Managers were a good Gentlemen great service and they call a well known salesman TONY and with his exp More

by mendoza343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
April 08, 2021

Really great Service @ Lexus of Marin. Prompt & polite - a rarity these days! From the initial call to schedule service to the pick up of my vehicle, it was all seamless. Highly recommend. More

by brenhargan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len, LaVonne. Gillette
April 07, 2021

everyone in the office was efficient, but took longer to everyone in the office was efficient, but took longer to service my car than I expected. I had to call to ask when the car would be ready. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
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