Lexus of Marin

The star is for the beautiful cars. Very bad service from sales people. I went to the dealership with full funds prepared to immediately purchase a car, and the sales person would not take the time to from sales people. I went to the dealership with full funds prepared to immediately purchase a car, and the sales person would not take the time to order the car I wanted. Disrespectful, dishonest, and no follow up. Overall mannerism of the sales and finance person was rude and hurtful, and ruined what would have been a wonderful car buying experience. I am so disappointed, as I very much wanted to buy a beautiful Lexus from this dealership. More

Besides very expensive, they couldn't give me the hourly labor rate of the mechanics which is suppose to be available. Eric was helpful in that he was reading from a script. Anything out of his realm, he labor rate of the mechanics which is suppose to be available. Eric was helpful in that he was reading from a script. Anything out of his realm, he didn't know. Once I paid for the work, he stopped returning my calls. More

Willy Ortiz did a great job of assisting with the service. service. More

Work is done well but sometimes I wonder if it really necessary. They say that the book says certain parts need to be replaced at a certain time even if the miles haven’t been driven. necessary. They say that the book says certain parts need to be replaced at a certain time even if the miles haven’t been driven. More

Always great service. They communicate what is happening and my service is done when they said it would be done and my service is done when they said it would be done More