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Lexus of Marin

San Rafael, CA

4.8
449 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 449 reviews

May 11, 2022

I see many other reviews describing the team at Lexus of Marin as excellent, friendly, professional, and helpful -- I certainly agree!! Buying a car here was a straightforward and enjoyable experience. More

by ml_2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Garcia, LaVonne. Gillette
May 13, 2022 -

Lexus of Marin responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2022

Very friendly and profesional excellent and very clean eager to return, you feel confident thanks. More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
May 03, 2022 -

Lexus of Marin responded

Hi Jonathan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

Great experience at the dealership. Jonathan “Johnny” Wong is an excellent salesperson. Very cordial, patient and helpful. A true professional. He explained the total experience to More

by kennethmiyao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant documents person, finance manager
Apr 24, 2022 -

Lexus of Marin responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

March 23, 2022

Very nice Dearlership, beautiful, clean, friendly and very attentive to making you comfortable and not rushed. The salesman, William Morris, was the nicest salesman ever! He was very knowledgeable, kind More

by PennyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Mar 25, 2022 -

Lexus of Marin responded

Penny, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 25, 2022 -

PennyB responded

Thank you

February 28, 2022

We would definitely be doing business here in the future! The staff was very polite and helpful with the options they provided to meet our needs. Big thanks to Johnny, Bernie and Robert for making our purcha More

by Kennia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Wong, Bernard Rosenbaum, Roberto Yan
Mar 02, 2022 -

Lexus of Marin responded

Hi Kennia, thank you for taking the time to leave a review for us at Lexus of Marin. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2022

Staff was very helpful. I was particularly impressed with Bernie, the financial officer. He did a very good job explaining my options and handling the needed paperwork. More

by djauch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard, LaVonne. Gillette
Feb 23, 2022 -

Lexus of Marin responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 18, 2022

Lexus of Marin was very easy to deal with. All the folks were very pleasant, courteous, and eager to assist. It did not matter whether it was about the car or to get a drink of water, everyone More

by cattitude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lark Lee, Bernard Rosenbaum, LaVonne. Gillette
Feb 22, 2022 -

Lexus of Marin responded

Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 15, 2022

I came in to buy out my leased car. Tony was very helpful and the transaction went smoothly More

by Jweingrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, LaVonne. Gillette
Feb 18, 2022 -

Lexus of Marin responded

Hi, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 24, 2022

Quick to serve you as a customer, nice employees and willing to work with you financially More

by HectorL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel
Jan 26, 2022 -

Lexus of Marin responded

Hector, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Marin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2022

Great buying experience. Very helpful and accessible sales staff. They made the whole process easy and enjoyable. More

by jantastisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 27, 2022 -

Lexus of Marin responded

Jantastisch, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Marin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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