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Lexus of Madison
Middleton, WI
209 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 209 reviews
February 10, 2021
Excellent customer service! Very professional and extremely knowledgeable about the repair I had performed. This is why I bought a pre-owned Lexus! I highly recommend the Lexus Dealership! extremely knowledgeable about the repair I had performed. This is why I bought a pre-owned Lexus! I highly recommend the Lexus Dealership! More
by Woney
Employees Worked With
Lucas Minerath, Sean Weaver
February 09, 2021
Anthony and Nate were very knowledgeable and helpful. We enjoyed working with both of them. They were both very patient with all our test drives and questions. enjoyed working with both of them. They were both very patient with all our test drives and questions. More
by GLIEFFRING
Employees Worked With
Anthony , Jose Diaz
February 07, 2021
Service Advisor Lucas was so helpful with my schedule vehicle maintenance. I would like to thank GM Nate for his assistance as well. Stay healthy. vehicle maintenance. I would like to thank GM Nate for his assistance as well. Stay healthy. More
by Accurtis
Employees Worked With
Service Advisor Lucas Minerath, Kevin Bossenbroek
January 17, 2021
Greatest dealership ever! Service department does a fantastic job. Service department is well trained and very informative. Car was fixed on time and is working great. Keep up the good work fantastic job. Service department is well trained and very informative. Car was fixed on time and is working great. Keep up the good work More
by Darenduffey
Employees Worked With
Gary Poduch
January 01, 2021
Lucas met us at the door and was so attentive and polite. My wife had many questions about special features in her vehicle and he guided her thru at the perfect pace. The vehicle was serviced properly, spotl My wife had many questions about special features in her vehicle and he guided her thru at the perfect pace. The vehicle was serviced properly, spotless, and in a very timely manner. Great experience. More
by Yakshi
Employees Worked With
Lucas
January 01, 2021
Excellent Covid service very easy to schedule and arrange for pick up and drop off. Best service in five years I’ve been with them. Thanks Lexus! for pick up and drop off. Best service in five years I’ve been with them. Thanks Lexus! More
by Smitti
Employees Worked With
Jeff in Service and the friendly delivery man
December 30, 2020
Impeccable! Very thorough, honest, & professional. They took the extra time to educate me & were super patient with my silly questions. I absolute love my Lexus ! !! took the extra time to educate me & were super patient with my silly questions. I absolute love my Lexus ! !! More
by breaknsticks
Employees Worked With
Ryan Engelhardt , Sean Weaver, Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
December 25, 2020
As has been my experience since owning my RX 350, the dealer is thorough with their inspection and service. This time I came and was on a time crunch as my furnace was not working and the repair man was dealer is thorough with their inspection and service. This time I came and was on a time crunch as my furnace was not working and the repair man was coming. They got the service done in an hour as promised and I was able to meet the repairman. More
by Chris
Employees Worked With
Ryan
December 24, 2020
I worked with Roger in the service department! He was great: friendly, courteous and professional. He provided us with a very nice loaner! Everything had been disinfected and was very clean. My only issu great: friendly, courteous and professional. He provided us with a very nice loaner! Everything had been disinfected and was very clean. My only issue is that the service code still popped up on my screen after I got home. I will need to call and have this resolved! Other than that, super service! More
by ffc4310
Employees Worked With
Roger
December 18, 2020
Always a good experience for service or buying a vehicle. When you arrive you are instantly greeting and helped with whatever you need. I highly recommend Lexus of Madison! When you arrive you are instantly greeting and helped with whatever you need. I highly recommend Lexus of Madison! More
by SR Madison
Employees Worked With
John Walton
