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Lexus of Madison

Middleton, WI

4.9
203 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 203 reviews

February 28, 2021

Ryan Engelhardt quickly addressed my Caye’s issue and even identified an additional one. I have a lot of confidence in his candor and ability. More

by stuart.c.herro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Engelhardt
Mar 01, 2021 -

Lexus of Madison responded

Thank you for the excellent review, Stuart! We will pass along your kind words to Ryan and are pleased to see that his exceptional service earned your confidence. If Lexus of Madison can do anything else we can do for you, please be sure to let us know.

February 27, 2021

Great service department! Service was prompt and everyone was incredibly attentive. I highly recommend Lexus of Madison. I will continue to purchase my vehicles from Lexus of Madison. More

by AmyIverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Mar 01, 2021 -

Lexus of Madison responded

Thank you for taking the time to write such a positive review! Here at Lexus of Madison, we strive to make sure every guest receives quality service and we are pleased to hear that you did! We hope to do business with you again!

February 23, 2021

Ryan was awesome, this was my first time at Lexus for service and he advised the service that needed to be done and kept me informed of every step. It was such a pleasure to do business with him and Lex More

by avismueller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Engelhardt
Feb 24, 2021 -

Lexus of Madison responded

Hi there, thank you so much for sharing your compliments with Ryan! It was truly a pleasure working with you. We hope you consider us again.

February 20, 2021

We recently purchased a used Lexus GS. Everyone involved in the sale process was a pleasure to work with. None of the usual sales tactics you find at other dealers and we will definitely be going back the More

by sbcf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Feb 21, 2021 -

Lexus of Madison responded

Congratulations on your Lexus GS! We look forward to any future business at Lexus of Madison. Take care and see you again next time!

February 10, 2021

Excellent customer service! Very professional and extremely knowledgeable about the repair I had performed. This is why I bought a pre-owned Lexus! I highly recommend the Lexus Dealership! More

by Woney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Minerath, Sean Weaver
Feb 11, 2021 -

Lexus of Madison responded

Thank you for visiting Lexus of Madison. We are happy to know that you enjoyed a knowledgeable and professional experience. We look forward to working with you again.

February 09, 2021

Anthony and Nate were very knowledgeable and helpful. We enjoyed working with both of them. They were both very patient with all our test drives and questions. More

by GLIEFFRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony , Jose Diaz
Feb 10, 2021 -

Lexus of Madison responded

Thank you for the great review! We are happy to see that Anthony and Nate's outstanding knowledge and attentiveness made such positive impressions on you. If there is anything else that Lexus of Madison can do for you, please be sure to let us know.

February 07, 2021

Service Advisor Lucas was so helpful with my schedule vehicle maintenance. I would like to thank GM Nate for his assistance as well. Stay healthy. More

by Accurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Lucas Minerath, Kevin Bossenbroek
Feb 08, 2021 -

Lexus of Madison responded

Thank you for sharing how helpful working with Lucas and Nate were at Lexus of Madison. We hope you stay safe and healthy as well. Take care and see you again at the next vehicle maintenance!

January 17, 2021

Greatest dealership ever! Service department does a fantastic job. Service department is well trained and very informative. Car was fixed on time and is working great. Keep up the good work More

by Darenduffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Poduch
Jan 18, 2021 -

Lexus of Madison responded

Daren- Your review made me smile. We love hearing that our employees, such as Gary, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lexus of Madison, we will be sure to keep up our timely services and courteousness.

January 01, 2021

Lucas met us at the door and was so attentive and polite. My wife had many questions about special features in her vehicle and he guided her thru at the perfect pace. The vehicle was serviced properly, spotl More

by Yakshi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Jan 02, 2021 -

Lexus of Madison responded

Thank you for the wonderful review! We are so pleased to see that Lucas's knowledge and expertise helped you made an informed decision on your purchase. Congratulations to you both; Lexus of Madison looks forward to your next visit.

January 01, 2021

Excellent Covid service very easy to schedule and arrange for pick up and drop off. Best service in five years I’ve been with them. Thanks Lexus! More

by Smitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service and the friendly delivery man
Jan 01, 2021 -

Lexus of Madison responded

Hi Smitti, thank you so much for the great review with our team! We're glad to hear your experience was excellent. We hope you consider us again.

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