Lexus of Madison

I found this dealership to be an excellent team who worked well together to provide me and my spouse an excellent experience worked well together to provide me and my spouse an excellent experience More

Sales and service have been very good. This is my first experience with Lexus and it's been good. This is my first experience with Lexus and it's been good. More

One of the best buying experiences I’ve ever had! Highly recommend this dealership. From the sales person to financing! Highly recommend this dealership. From the sales person to financing! More

Everyone I came in contact with was very helpful and nice. It was a good experience. So much better than the previous two dealership interactions I had. I would be happy to recommend Lexus of Madison to nice. It was a good experience. So much better than the previous two dealership interactions I had. I would be happy to recommend Lexus of Madison to everyone. More

Excellent sales team. Jele Magdalina was very helpful and prompt in getting back to us. Jele Magdalina was very helpful and prompt in getting back to us. More

Had the car we wanted. We were able to make a deal and feel we received fair value for our trade in. We were able to make a deal and feel we received fair value for our trade in. More

Amazingly friendly staff, enthusiastic in their desire to be helpful. Gorgeous facility, very thorough in their car delivery procedures. The entire experience was the best of my long life-worth of car deals. be helpful. Gorgeous facility, very thorough in their car delivery procedures. The entire experience was the best of my long life-worth of car deals. More

Top notch service from Jerry (MGR) and Carlos (sales)! !! They could not have done anything else better. They even delivered the car. I will recommend them to everyone! !! They could not have done anything else better. They even delivered the car. I will recommend them to everyone! More

Wonderful experience. Bent over backwards to help and accommodate all issues. Fair pricing and nice people Bent over backwards to help and accommodate all issues. Fair pricing and nice people More

What a difference six years make. Back in 2016, we had a pretty bad sales experience with this dealership while we were considering a Lexus ES. But it turns out that they have had a Back in 2016, we had a pretty bad sales experience with this dealership while we were considering a Lexus ES. But it turns out that they have had a complete turnover of management, and the sales manager and sales person that we had problems with before are now gone. This year brought us back in search of a plug-in hybrid electric vehicle option - the Lexus NX. What a difference. Kyle Armstrong was very helpful, enthusiastic, but not "pushy" at all. Of course, one can't find a NX 450h+ anywhere, or even a 2022 NX to test drive. But he brought in his wife's 2022 NX 300 so we could check out the interior, seating and infotainment system - went the extra mile. And later we decided to test drive a not entirely comparable 2021 NX 300 to get a feel for what it might be like to drive an SUV (we have only owned sedans to date.) and Kyle was able to accommodate that request. Kyle followed up every time, without being intrusive or a pest. In the end, the lead time for these vehicles (more than a year) was a sticking point, at least for now, and the SUV isn't quite what we want in a vehicle, I guess. More