Lexus of Madison
Middleton, WI
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Our experience with Lexus of Madison was very positive. Very experienced and helpful people got us through our new car buying experience, which sometimes can be difficult. Everyone helped answer our questi Very experienced and helpful people got us through our new car buying experience, which sometimes can be difficult. Everyone helped answer our questions which were numerous More
When picking up car, it was a different car than what we had signed contract for, only way we found out was because it was $200.00 more than contract we signed and we asked why it was changed and then they had signed contract for, only way we found out was because it was $200.00 more than contract we signed and we asked why it was changed and then they told us. We had already given our insurance company the other VIN number, would never have known unless we asked about price difference. Lack of communication between sales and office? More
The dealership is friendly and relaxed. At no point in our experience did we feel pressured. Our questions were respected and answered thoroughly. At no point in our experience did we feel pressured. Our questions were respected and answered thoroughly. More
Nate, Jordan, and Jele were great to work with. Nate for making the deal to get me the exact car I wanted, Jordan for explaining and showing me how to use all the amenities,and Jele who helped from Nate for making the deal to get me the exact car I wanted, Jordan for explaining and showing me how to use all the amenities,and Jele who helped from start to finish. More
All contacts with this dealership were above my expectations. They were courteous, prompt & willing to work with us. All department people were knowledgeable and pleasant. Our sales representative, expectations. They were courteous, prompt & willing to work with us. All department people were knowledgeable and pleasant. Our sales representative, Kevin Bossenbrock, was pleasant & knowledgeable . More
All the employees were helpful and courteous and answered any and all questions we had in a thoughtful manner. I would not hesitate to purchase another vehicle from them in the future. any and all questions we had in a thoughtful manner. I would not hesitate to purchase another vehicle from them in the future. More
I had a far better experience with Lexus Madison than any other dealer I've been at. After several months of searching, Jele was able to find a 2024 LC500 for me matching the exact color scheme I wanted and other dealer I've been at. After several months of searching, Jele was able to find a 2024 LC500 for me matching the exact color scheme I wanted and was able to sell it to me without markup. Would highly recommend this dealership to anyone in the market for a Lexus. More
My salesperson, Arya Macvilay was excellent, I. e. professional yet kind, patient, well informed, laid back. Honestly I can’t find enough good things to say about him… what a fine young man!!Im 77 e. professional yet kind, patient, well informed, laid back. Honestly I can’t find enough good things to say about him… what a fine young man!!Im 77 and appreciated him … it created a memorable experience!! More