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Lexus of Madison

Middleton, WI

5.0
209 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 209 reviews

December 01, 2023

Our experience with Lexus of Madison was very positive. Very experienced and helpful people got us through our new car buying experience, which sometimes can be difficult. Everyone helped answer our questi More

by majdele
Recommend Dealer
Yes
Employees Worked With
Jele M a
Dec 01, 2023 -

Lexus of Madison responded

We appreciate your kind remarks about your new car purchase. It's good to know our experienced team at Lexus of Madison met all expectations and all questions were addressed. Your trust is valued, thank you for choosing us.

November 30, 2023

When picking up car, it was a different car than what we had signed contract for, only way we found out was because it was $200.00 more than contract we signed and we asked why it was changed and then they More

by raynanolsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, was very nice.
Dec 07, 2023 -

Lexus of Madison responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss the details of your vehicle pick-up. Can you please send your preferred contact method to me? Thank you, Nate Riesen General Manager Lexus of Madison Nriesen@penskeautomotive.com

November 24, 2023

The dealership is friendly and relaxed. At no point in our experience did we feel pressured. Our questions were respected and answered thoroughly. More

by kkblack70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Nov 24, 2023 -

Lexus of Madison responded

We appreciate the review and feel gratified you experienced a relaxed environment at Lexus of Madison. Thankful for noting our commitment to respect and clear communication.

November 23, 2023

Recommending this deal ship to all my friends and family, we don’t even live in wiscon but definitely worth the drive! Everything was on point More

by ckbelcin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 23, 2023 -

Lexus of Madison responded

Your positive words are appreciated. The efforts of Lexus of Madison in making your experience great were well worth it. Thank you for choosing us, even with the distance involved.

November 19, 2023

Nate, Jordan, and Jele were great to work with. Nate for making the deal to get me the exact car I wanted, Jordan for explaining and showing me how to use all the amenities,and Jele who helped from More

by sharonj956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Jordan Flores, Jele Magdalina
Nov 20, 2023 -

Lexus of Madison responded

Hello, thank you for writing this positive five-star review of our Sales Team here at Lexus of Madison. We take pride in providing informative and detailed service to ensure guests leave happy with the exact car they are looking for, your business is truly appreciated and please take care.

October 24, 2023

All contacts with this dealership were above my expectations. They were courteous, prompt & willing to work with us. All department people were knowledgeable and pleasant. Our sales representative, More

by emwildman65
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Oct 24, 2023 -

emwildman65 responded

Great experience with your dealership.

Oct 24, 2023 -

emwildman65 responded

All went well All positive contacts with Lexus of Middleton WI.

October 13, 2023

They were professional and kept me updated every step of the way until my vehicle arrived. More

by Klatmsn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cruz Amaya
Oct 13, 2023 -

Klatmsn responded

I like to thank my sales person Carlos , it was a pleasure working with you. I’m loving my new Lexus!

September 28, 2023

All the employees were helpful and courteous and answered any and all questions we had in a thoughtful manner. I would not hesitate to purchase another vehicle from them in the future. More

by anthonyschreiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikel Lawson, Jeremy Boun, Jordan Flores
Sep 29, 2023 -

Lexus of Madison responded

Our Sales Team is elated to know that we were helpful and courteous during your visit with us. We strive to provide the best possible experience for our guests and your praise shows that we were able to do so. Thank you for your glowing review and five-star rating. Should you need anything further please do not hesitate to reach out to us here at Lexus of Madison any time.

September 27, 2023

I had a far better experience with Lexus Madison than any other dealer I've been at. After several months of searching, Jele was able to find a 2024 LC500 for me matching the exact color scheme I wanted and More

by jordanlenoach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jele Magdalena
Sep 28, 2023 -

Lexus of Madison responded

Hi Jordan, thank you for taking the time to leave your wonderful review and recommendation. We are so glad that you had such a positive experience with our Sales Team at Lexus of Madison and we congratulate you on your new 2024 Lexus LC 500.

September 04, 2023

My salesperson, Arya Macvilay was excellent, I. e. professional yet kind, patient, well informed, laid back. Honestly I can’t find enough good things to say about him… what a fine young man!!Im 77 More

by marilyn.terlikowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Flores, Josh ( a mgr.) Arya Macvalay
Sep 05, 2023 -

Lexus of Madison responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Sales Team and we hope to see you again at Lexus of Madison!