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Lexus of Madison

Middleton, WI

4.9
204 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 204 reviews

April 15, 2024

This dealer has excellent customer service, has a good location and a good display of vehicles More

by Rabreu1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cruz, Sean Weaver
Apr 16, 2024 -

Lexus of Madison responded

We appreciate your kind words about Lexus of Madison's customer service and location. We take pride in our diverse vehicle display. Thank you for supporting us.

March 28, 2024

Excellent buying experience. Staff were friendly and helpful throughout the process. Financing was painless, vehicle was prepped and ready when we arrived, and vehicle delivery More

by Mn Focus Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lawson
Apr 13, 2024 -

Lexus of Madison responded

We appreciate your positive feedback about your buying experience at Lexus of Madison. It's great to hear our team was able to assist you and the financing process went smoothly. We pride ourselves on ensuring vehicles are prepared and ready for pickup.

February 21, 2024

Called to see if we had questions and allowed us time to make our decision. More

by allan_nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial deptand Jeremy , Kevin Bossenbroek
Apr 13, 2024 -

Lexus of Madison responded

We're glad to hear that you appreciated the communication and space at Lexus of Madison. Thanks for sharing your experience.

January 04, 2024

We had a great experience buying a new Lexus NX 350. our sales person Mike was great and the general manager Nate was extremely helpful in getting the deal done with no hassles. The assistant GM was als More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Sherwood
Apr 13, 2024 -

Lexus of Madison responded

Appreciate your positive feedback. It's good to hear you had a great experience buying the new Lexus NX 350 from Lexus of Madison, and that the team was helpful in making it happen without hassles. We look forward to seeing you for your next purchase.

December 19, 2023

The experience was fabulous. No pressure to do anything and very knowledgeable. The dealership was very clean. They were will to help in any way. More

by Cpr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 12, 2024 -

Lexus of Madison responded

We appreciate your recognition of the knowledge and helpful nature at Lexus of Madison. We strive to maintain a clean, pressure-free environment. Thank you for sharing your positive experience.

December 01, 2023

Our experience with Lexus of Madison was very positive. Very experienced and helpful people got us through our new car buying experience, which sometimes can be difficult. Everyone helped answer our questi More

by majdele
Recommend Dealer
Yes
Employees Worked With
Jele M a
Dec 01, 2023 -

Lexus of Madison responded

We appreciate your kind remarks about your new car purchase. It's good to know our experienced team at Lexus of Madison met all expectations and all questions were addressed. Your trust is valued, thank you for choosing us.

November 30, 2023

When picking up car, it was a different car than what we had signed contract for, only way we found out was because it was $200.00 more than contract we signed and we asked why it was changed and then they More

by raynanolsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, was very nice.
Dec 07, 2023 -

Lexus of Madison responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss the details of your vehicle pick-up. Can you please send your preferred contact method to me? Thank you, Nate Riesen General Manager Lexus of Madison Nriesen@penskeautomotive.com

November 24, 2023

The dealership is friendly and relaxed. At no point in our experience did we feel pressured. Our questions were respected and answered thoroughly. More

by kkblack70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Nov 24, 2023 -

Lexus of Madison responded

We appreciate the review and feel gratified you experienced a relaxed environment at Lexus of Madison. Thankful for noting our commitment to respect and clear communication.

November 23, 2023

Recommending this deal ship to all my friends and family, we don’t even live in wiscon but definitely worth the drive! Everything was on point More

by ckbelcin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 23, 2023 -

Lexus of Madison responded

Your positive words are appreciated. The efforts of Lexus of Madison in making your experience great were well worth it. Thank you for choosing us, even with the distance involved.

November 19, 2023

Nate, Jordan, and Jele were great to work with. Nate for making the deal to get me the exact car I wanted, Jordan for explaining and showing me how to use all the amenities,and Jele who helped from More

by sharonj956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Jordan Flores, Jele Magdalina
Nov 20, 2023 -

Lexus of Madison responded

Hello, thank you for writing this positive five-star review of our Sales Team here at Lexus of Madison. We take pride in providing informative and detailed service to ensure guests leave happy with the exact car they are looking for, your business is truly appreciated and please take care.

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