Lexus of Madison
Middleton, WI
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Excellent buying experience. Staff were friendly and helpful throughout the process. Financing was painless, vehicle was prepped and ready when we arrived, and vehicle delivery Staff were friendly and helpful throughout the process. Financing was painless, vehicle was prepped and ready when we arrived, and vehicle delivery was smooth. More
We had a great experience buying a new Lexus NX 350. our sales person Mike was great and the general manager Nate was extremely helpful in getting the deal done with no hassles. The assistant GM was als our sales person Mike was great and the general manager Nate was extremely helpful in getting the deal done with no hassles. The assistant GM was also very helpful and his name was Jerry. we had a an overall great experience, and will be coming back for our next car. More
The experience was fabulous. No pressure to do anything and very knowledgeable. The dealership was very clean. They were will to help in any way. No pressure to do anything and very knowledgeable. The dealership was very clean. They were will to help in any way. More
Our experience with Lexus of Madison was very positive. Very experienced and helpful people got us through our new car buying experience, which sometimes can be difficult. Everyone helped answer our questi Very experienced and helpful people got us through our new car buying experience, which sometimes can be difficult. Everyone helped answer our questions which were numerous More
When picking up car, it was a different car than what we had signed contract for, only way we found out was because it was $200.00 more than contract we signed and we asked why it was changed and then they had signed contract for, only way we found out was because it was $200.00 more than contract we signed and we asked why it was changed and then they told us. We had already given our insurance company the other VIN number, would never have known unless we asked about price difference. Lack of communication between sales and office? More
The dealership is friendly and relaxed. At no point in our experience did we feel pressured. Our questions were respected and answered thoroughly. At no point in our experience did we feel pressured. Our questions were respected and answered thoroughly. More
Nate, Jordan, and Jele were great to work with. Nate for making the deal to get me the exact car I wanted, Jordan for explaining and showing me how to use all the amenities,and Jele who helped from Nate for making the deal to get me the exact car I wanted, Jordan for explaining and showing me how to use all the amenities,and Jele who helped from start to finish. More