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Lexus of Madison

Middleton, WI

5.0
209 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 209 reviews

August 28, 2020

It was a fantastic experience. They made my car look brand new !! They did a great job. I will be a return customer . Thank You More

by jeaton48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 29, 2020 -

Lexus of Madison responded

We look forward to your future business. Thanks for sharing and please have a wonderful day, Jeaton!

August 27, 2020

Lucas in service always goes above and beyond! I’m walrus made aware what they’re working on, how much it will cost, and what to look forward to in the next visit. The absolute best experience, every time! More

by emmakauffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 27, 2020 -

Lexus of Madison responded

Thank you for the great review. We will be sure to thank Lucas for always going above and beyond. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 26, 2020

My salesman Kevin was very helpful finding a vehicle and keeping me updated with arrival! Upon receiving the rx 350 it went very smooth I would recommend Kevin for sales in the future More

by KHartung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Kevin Bossenbroek
Aug 27, 2020 -

Lexus of Madison responded

Thank you for the positive review and rating! We are happy to know that you had a good sales experience with us and to know that Kevin provided good service. We appreciate you recommending Kevin and we hope to see you again!

August 23, 2020

Service was excellent! I felt like an honored guest. It was my first visit to Lexus so I didn’t know what to expect. Everyone was friendly, kind, and down to earth. More

by Mvent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riese , Mike Sherwood
Aug 24, 2020 -

Lexus of Madison responded

Thank you for the positive review and rating! We are delighted to know that you found the service to be excellent and that our team was friendly. We value your business and we look forward to any future vistis!

August 19, 2020

Service department was friendly and very helpful. The service provided was well explained and completed in a timely manner. I appreciate the time Lucas took to explain want they found, what was needed an More

by WilsonJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Minerath
Aug 20, 2020 -

Lexus of Madison responded

Hi Wilson, thank you for taking the time to leave a review. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value, and we hope you'll consider us again in the future!

August 09, 2020

Thank You very much for an outstanding service especially to Lucas Minerath who knows what he is doing & very accommodating to our needs. He helped us save our time. Highly recommend this dealership & I wou More

by wilbert.batulan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Minerath, Sean Weaver
Aug 10, 2020 -

Lexus of Madison responded

Thank you for the positive review and rating! We are delighted to know that you were provided with outstanding service, especially from Lucas. We appreciate your recommendations and we are always here to help!

July 30, 2020

All of the people were friendly, they had a sense of humor, they made me feel welcome, and they were clear and answered my questions. More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Jeff. 5 stars for him, too!, DAVID SWEENEY, TIM FELDT, JEFF KLOMP, Dennis Aud, LINDA LABERGE, KAREN HARDRATH, Jerry Prine, Sean Weaver
Jul 31, 2020 -

Lexus of Madison responded

Thank you for the 5-star rating and great review! We are happy to know that our team was friendly, helpful, and attentive during your visit. We appreciate your business!

July 28, 2020

Very reliable dealer. Friendly atmosphere. Very knowledgeable. Great discounts for services rendered. I would recommend this Lexus dealer for oil changes that include Multi inspections. More

by coachshoejanet
Recommend Dealer
Yes
Employees Worked With
Jeff Christman
Jul 29, 2020 -

Lexus of Madison responded

Thank you for the 5-star rating and great review! We are delighted to know that you enjoy our dealership and to know that our team has been friendly and knowledgeable. We appreciate you recommending us! We are always here to help!

July 28, 2020

Work was done on budget, on time and all expectations were met or exceeded. Ryan helped to investigate a part that was under a lifetime warranty. More

by russanderson1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Jul 29, 2020 -

Lexus of Madison responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Ryan. We value your business!

July 23, 2020

Very helpful and knowledgeable staff. I never felt pressured and always felt appreciated. My experience at this dealership was unlike experiences at other dealers (in a positive way) More

by Mark
Recommend Dealer
Yes
Employees Worked With
Joe Fasula, Carlos Cruz, Sean Weaver
Jul 24, 2020 -

Lexus of Madison responded

Mark, thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and to know that our team was helpful and knowledgeable. We appreciate your business and kind words!

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