Lexus of Madison

Awesome experience with the service consultant Lucas Minerath. Took care of my tire rotation perfectly as well as gave me great advice and knowledge about a couple other maintenance questions that I had Minerath. Took care of my tire rotation perfectly as well as gave me great advice and knowledge about a couple other maintenance questions that I had. I highly recommend working with Lucas Minerath. More

I always think Lexus of Madison is the Best! My only question is why didn’t someone suggest before I returned the loaner car that my wiper blades, front and back and my air cleaner/filter needed attenti question is why didn’t someone suggest before I returned the loaner car that my wiper blades, front and back and my air cleaner/filter needed attention? This could have been completed after making a cell call to me to confirm. I now must make another appointment before my drive to Florida on 10/10. I even agreed that they could keep my car overnight if more time was needed. I would still rate the service department as excellent! More

Knowledgeable, friendly and patient staff. Prompt and thorough service. Extremely clean throughout. Choice of waiting areas - very clean and comfortable. A great place to do business. thorough service. Extremely clean throughout. Choice of waiting areas - very clean and comfortable. A great place to do business. More

Very please with my first service on my Lexus and very professional and knowledgeable of the car and checking if any recall on my car. Best customer service! professional and knowledgeable of the car and checking if any recall on my car. Best customer service! More

The team at Lexus of Madison is truly customer oriented and focused on your overall experience. While still remaining conscious of my time they were able to give me a brief tour of the building and service and focused on your overall experience. While still remaining conscious of my time they were able to give me a brief tour of the building and service. Explain the benefits of doing business with them. Something that’s never taken place for me at any other dealer. Jose, Jerry, and Nate were an overall pleasure to work with and made the sales process seamless. Like when 2 sheets of drywall meet and you’d never be able to tell from the surface. Jerry was kind enough to offer me some home made Egg Rolls when I told them my blood sugar was getting low! The water bottles in their service department are the perfect temperature. Nate offered me a very fair amount for my trade and we discussed the planes from the Airport flying overhead. I can only hope to work with them again in the future! More

Lexus is one of the most professional dealer I’ve been to and worked with. I worked with Jose Diaz, when I went in to purchased my truck, he were very helpful. and worked with. I worked with Jose Diaz, when I went in to purchased my truck, he were very helpful. More

We have purchased all of our cars and had all of our service done exclusively at Lexus of Madison for the past 15 years. We find doing business with Lexus of Madison to be a joy. They are highly caring service done exclusively at Lexus of Madison for the past 15 years. We find doing business with Lexus of Madison to be a joy. They are highly caring of us, knowledgeable, and fair. We are well pleased. More

Very knowledgeable employees. I haven’t had Lexus before. Jose helped me to narrow down to the model that would suits me best and gave a good discount Jose helped me to narrow down to the model that would suits me best and gave a good discount More

Fabulous customer service and I felt my car received the highest degree of service. I’m not exactly thrilled that I needed to come up with a minimum amount of words before this review would be accepted. I highest degree of service. I’m not exactly thrilled that I needed to come up with a minimum amount of words before this review would be accepted. I give this program ONE star. More

Great service and work for the owner and willing to keep the customer happy. The pick up service is great thats why we like lexus of madison. the customer happy. The pick up service is great thats why we like lexus of madison. More