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Lexus of Madison
Middleton, WI
206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 206 reviews
November 07, 2020
It’s always a pleasure doing business with Lexus of Madison. Accommodating, professional and very pleasant employees. Love me a Lexus, thank you very much Madison. Accommodating, professional and very pleasant employees. Love me a Lexus, thank you very much More
by Peggy
Employees Worked With
Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
November 01, 2020
I alwsys enjoy my service dates at Lexus. Everyone is so polite and courtious. They always ask whst servicei need and then exlpain all they are going to do. If they find any other issue they always come and polite and courtious. They always ask whst servicei need and then exlpain all they are going to do. If they find any other issue they always come and explain whst the concern is before doing it. The dealership is always spotless, with free beverages and prepackaged snacks and a tv or media room. More
by Jan
Employees Worked With
Joe Fasula
October 29, 2020
Kevin was very professional and knowledgeable. He helped us make the best decision for needs. Carlos was terrific at getting us accustomed to the tech in our new Lexus, we are delighted with our purchase a us make the best decision for needs. Carlos was terrific at getting us accustomed to the tech in our new Lexus, we are delighted with our purchase and thank all we came in contact with at Lexus of Madison More
by pamelast
Employees Worked With
Kevin Bossenbroek
October 28, 2020
Quick and efficient . They explain to me what needed to be done to my car next in a very pleasant and professional manner. My car was Ready in the time it said it would be. be done to my car next in a very pleasant and professional manner. My car was Ready in the time it said it would be. More
by Shrkizer
Employees Worked With
Sean Weaver, Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
October 06, 2020
My experience with this dealership has always been one of complete satisfaction. They have always gone out of their way to make sure I was satisfied as a customer. Would, and have, highly recommended. complete satisfaction. They have always gone out of their way to make sure I was satisfied as a customer. Would, and have, highly recommended. More
by NCPedro
Employees Worked With
Ingalls, Roger
October 03, 2020
Came in for recall replacement low pressure fuel pump. Service done on time, liner vehicle was great, plus they included free oil change/rotation. Great job. Service done on time, liner vehicle was great, plus they included free oil change/rotation. Great job. More
by Jeff.s
Employees Worked With
Roger Ingalls
September 27, 2020
Awesome experience with the service consultant Lucas Minerath. Took care of my tire rotation perfectly as well as gave me great advice and knowledge about a couple other maintenance questions that I had Minerath. Took care of my tire rotation perfectly as well as gave me great advice and knowledge about a couple other maintenance questions that I had. I highly recommend working with Lucas Minerath. More
by jdanegelis
Employees Worked With
Lucas Minerath , Kevin Bossenbroek
September 25, 2020
I always think Lexus of Madison is the Best! My only question is why didn’t someone suggest before I returned the loaner car that my wiper blades, front and back and my air cleaner/filter needed attenti question is why didn’t someone suggest before I returned the loaner car that my wiper blades, front and back and my air cleaner/filter needed attention? This could have been completed after making a cell call to me to confirm. I now must make another appointment before my drive to Florida on 10/10. I even agreed that they could keep my car overnight if more time was needed. I would still rate the service department as excellent! More
by Tidwelln
Employees Worked With
Ryan in Service
September 24, 2020
Knowledgeable, friendly and patient staff. Prompt and thorough service. Extremely clean throughout. Choice of waiting areas - very clean and comfortable. A great place to do business. thorough service. Extremely clean throughout. Choice of waiting areas - very clean and comfortable. A great place to do business. More
by phiglo11
Employees Worked With
Roger Ingalls, Carlos
