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Lexus of Madison

Middleton, WI

5.0
209 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 209 reviews

November 14, 2020

Ryan was great & very professionalGreat not to have Ryan was great & very professional Great not to have those arrogant service techs. He would’ve the reason I would come back to Lexus!!!!! Please hir More

by ginnygolf
Recommend Dealer
Yes
Employees Worked With
Renee Petersen
Nov 14, 2020 -

Lexus of Madison responded

We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2020

I brought my 2015 RX350 in for routine service and thanks to Josh and Joe I happily drove home in a brand new 2021 RX350L. More

by Dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Jose Diaz, Joe Fasula
Nov 14, 2020 -

Lexus of Madison responded

Thank you for the great review! We're so glad we were able to meet your needs and give you an overall good experience. Enjoy your new vehicle!

November 14, 2020

No waiting. Friendly, efficient serviceman. Good coffee. Comfortable surroundings. Car wash!! Work was completed in less than the time expected. We Thank you Middleton Lexus!! More

by Schuhlers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the gentleman in service dept.
Nov 15, 2020 -

Lexus of Madison responded

Thank you for the excellent review. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 07, 2020

It’s always a pleasure doing business with Lexus of Madison. Accommodating, professional and very pleasant employees. Love me a Lexus, thank you very much More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
Nov 08, 2020 -

Lexus of Madison responded

Peggy, we love seeing exceptional reviews like these. Thank you for the kind words regarding our dealership, and until we see you next time - enjoy the new ride!

November 01, 2020

I alwsys enjoy my service dates at Lexus. Everyone is so polite and courtious. They always ask whst servicei need and then exlpain all they are going to do. If they find any other issue they always come and More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fasula
Nov 01, 2020 -

Lexus of Madison responded

Thank you for the amazing review, Jan. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

October 29, 2020

Kevin was very professional and knowledgeable. He helped us make the best decision for needs. Carlos was terrific at getting us accustomed to the tech in our new Lexus, we are delighted with our purchase a More

by pamelast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
October 28, 2020

Quick and efficient . They explain to me what needed to be done to my car next in a very pleasant and professional manner. My car was Ready in the time it said it would be. More

by Shrkizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
October 27, 2020

I have purchased cars from this dealer for years and return for service. service is excellent and they take very good care of their customers. More

by Meachkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
October 06, 2020

My experience with this dealership has always been one of complete satisfaction. They have always gone out of their way to make sure I was satisfied as a customer. Would, and have, highly recommended. More

by NCPedro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingalls, Roger
Oct 07, 2020 -

Lexus of Madison responded

Thanks for the wonderful review! We appreciate the kind words and feedback. Ingalls and Roger wish you many miles! Have a great day!

October 03, 2020

Came in for recall replacement low pressure fuel pump. Service done on time, liner vehicle was great, plus they included free oil change/rotation. Great job. More

by Jeff.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Ingalls
Oct 04, 2020 -

Lexus of Madison responded

Thank you for the great review, Jeff! We are glad to see that you were satisfied with your service. We look forward to working with you again.

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