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Lexus of Madison
Middleton, WI
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 210 reviews
November 15, 2020
A discount on parts for someone who works in the auto service industry as a courtesy would have been appreciated. Roger is always professional & friendly service industry as a courtesy would have been appreciated. Roger is always professional & friendly More
by browniedives
Employees Worked With
Robert Taylor , Kevin Bossenbroek
November 14, 2020
Ryan was great & very professionalGreat not to have Ryan was great & very professional Great not to have those arrogant service techs. He would’ve the reason I would come back to Lexus!!!!! Please hir Ryan was great & very professional Great not to have those arrogant service techs. He would’ve the reason I would come back to Lexus!!!!! Please hire more employees like Ryan More
by ginnygolf
Employees Worked With
Renee Petersen
November 14, 2020
No waiting. Friendly, efficient serviceman. Good coffee. Comfortable surroundings. Car wash!! Work was completed in less than the time expected. We Thank you Middleton Lexus!! Comfortable surroundings. Car wash!! Work was completed in less than the time expected. We Thank you Middleton Lexus!! More
by Schuhlers
Employees Worked With
Don’t know the name of the gentleman in service dept.
November 07, 2020
It’s always a pleasure doing business with Lexus of Madison. Accommodating, professional and very pleasant employees. Love me a Lexus, thank you very much Madison. Accommodating, professional and very pleasant employees. Love me a Lexus, thank you very much More
by Peggy
Employees Worked With
Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
November 01, 2020
I alwsys enjoy my service dates at Lexus. Everyone is so polite and courtious. They always ask whst servicei need and then exlpain all they are going to do. If they find any other issue they always come and polite and courtious. They always ask whst servicei need and then exlpain all they are going to do. If they find any other issue they always come and explain whst the concern is before doing it. The dealership is always spotless, with free beverages and prepackaged snacks and a tv or media room. More
by Jan
Employees Worked With
Joe Fasula
October 29, 2020
Kevin was very professional and knowledgeable. He helped us make the best decision for needs. Carlos was terrific at getting us accustomed to the tech in our new Lexus, we are delighted with our purchase a us make the best decision for needs. Carlos was terrific at getting us accustomed to the tech in our new Lexus, we are delighted with our purchase and thank all we came in contact with at Lexus of Madison More
by pamelast
Employees Worked With
Kevin Bossenbroek
October 28, 2020
Quick and efficient . They explain to me what needed to be done to my car next in a very pleasant and professional manner. My car was Ready in the time it said it would be. be done to my car next in a very pleasant and professional manner. My car was Ready in the time it said it would be. More
by Shrkizer
Employees Worked With
Sean Weaver, Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
October 06, 2020
My experience with this dealership has always been one of complete satisfaction. They have always gone out of their way to make sure I was satisfied as a customer. Would, and have, highly recommended. complete satisfaction. They have always gone out of their way to make sure I was satisfied as a customer. Would, and have, highly recommended. More
by NCPedro
Employees Worked With
Ingalls, Roger
