Lexus of Louisville

Since changing brands, from another high-end vehicle, I have had the pleasure of experiencing the service department at Lexus of Louisville. My service advisor, Tina Bowman, is very friendly and thorough. have had the pleasure of experiencing the service department at Lexus of Louisville. My service advisor, Tina Bowman, is very friendly and thorough. Calling anytime for an appointment is never a problem. She is very accomodating and I would not consider ever leaving Lexus. More

This is my second experience with the service department dealing with Tina Bowman. Both experiences were enough for me not to utilize the service department in the future. Both times, I scheduled my appoi dealing with Tina Bowman. Both experiences were enough for me not to utilize the service department in the future. Both times, I scheduled my appointment in advance, and both times that act as tho they had not record of the scheduled. Tina is very rude and her behavior is unacceptable! More

This was one of the easiest and most pleasant car buying experiences I've had. With little negotiation, they gave a great, no-hassle price on a new IS-250. There were some issues and a slight "hard" sell experiences I've had. With little negotiation, they gave a great, no-hassle price on a new IS-250. There were some issues and a slight "hard" sell when it came to the finance department and an extended warranty (which, of note, was handled by a different person--not our sales consultant), but nothing that would make me walk away or tell others to avoid this dealership. A year later, we love the car and still feel we got a great deal. More

I've purchased 2 Lexus from them and with each I've had excellent sales and service. excellent sales and service. More