Lexus of Louisville

Steering wheel shaking. Excellent. Drove car to see if they could pin point my problem. They found what the problem was and gave me an estimate to repair. I will make a appoi Excellent. Drove car to see if they could pin point my problem. They found what the problem was and gave me an estimate to repair. I will make a appointment at a later date. More

Very professional, no pressure, relaxing We have always been wary of car salesmen , often with good reason, Fritz Bauer helped to redefine the stereotype. Fritz met our satisfaction in answe We have always been wary of car salesmen , often with good reason, Fritz Bauer helped to redefine the stereotype. Fritz met our satisfaction in answering all of our questions honestly and making that 5 hour process not as painful as it otherwise could have been. We are thrilled with the car & purchase price that is pretty ideal when it comes to buying a new car, thanks to Fritz. We were also given a tour of lounge & service department with plenty tasty refreshments. The building is airy & great atmosphere. Amber Gregory was very pleasant explained everything in detail. More

Very courteous and professional Since ive made my purchase from Lexus of Louisville, i have been impressed with the quality and perfessionalism of the dealership. The staff is very k Since ive made my purchase from Lexus of Louisville, i have been impressed with the quality and perfessionalism of the dealership. The staff is very knowlegeble and courteous. I look forward to future purchases. More

Lexus Service Lexus of Louisville by far has the best service department in Louisville. I highly recommend John Dean for his excellent customer service and always m Lexus of Louisville by far has the best service department in Louisville. I highly recommend John Dean for his excellent customer service and always making sure I leave highly satisfied! I have never left the dealership unsatisified More

Best service Friendly staff Great customer service. Always a pleasure doing business with John Dean he is very accommodating. It’s always a very comfortable at L Friendly staff Great customer service. Always a pleasure doing business with John Dean he is very accommodating. It’s always a very comfortable at Lexus of Louisville so waiting for your vehicle is not stressful. More

Excellent on all counts Great All around service on new car lease. Adrian was responsive, cooperative, courteous, friendly, knowledgeable and provided an excellent experience Great All around service on new car lease. Adrian was responsive, cooperative, courteous, friendly, knowledgeable and provided an excellent experience. Hope I can work with him next time. More

Service Staff is friendly and knowledgeable!Work preformed was explained prior to being done and afterwards! Would recommend them to anyone. Nice, clean facil Staff is friendly and knowledgeable!Work preformed was explained prior to being done and afterwards! Would recommend them to anyone. Nice, clean facilities in all areas. More

Car purchase Very nice, no hassle. Salesman actually remembered our names when we visited the lot for the second time. Business manager very helpful. Received ca Very nice, no hassle. Salesman actually remembered our names when we visited the lot for the second time. Business manager very helpful. Received calls and emails after purchase. Very pleasant experience. The tech guy was exceptional. More

TPMS replacement Replaced monitor for price quoted. Dropped off and left car. Was keep updated on process of repair. Dealer washed car and brought car to me in service Replaced monitor for price quoted. Dropped off and left car. Was keep updated on process of repair. Dealer washed car and brought car to me in service bay. More

Satisfied customer Service has always been prompt and precise and no surprises upon checkout and personnel always courteous. Having been a Lexus customer since 1990, Service has always been prompt and precise and no surprises upon checkout and personnel always courteous. Having been a Lexus customer since 1990, need I say more?! More