Lexus of Louisville
Louisville, KY
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Best service Friendly staff Great customer service. Always a pleasure doing business with John Dean he is very accommodating. It’s always a very comfortable at L Friendly staff Great customer service. Always a pleasure doing business with John Dean he is very accommodating. It’s always a very comfortable at Lexus of Louisville so waiting for your vehicle is not stressful. More
Excellent on all counts Great All around service on new car lease. Adrian was responsive, cooperative, courteous, friendly, knowledgeable and provided an excellent experience Great All around service on new car lease. Adrian was responsive, cooperative, courteous, friendly, knowledgeable and provided an excellent experience. Hope I can work with him next time. More
Service Staff is friendly and knowledgeable!Work preformed was explained prior to being done and afterwards! Would recommend them to anyone. Nice, clean facil Staff is friendly and knowledgeable!Work preformed was explained prior to being done and afterwards! Would recommend them to anyone. Nice, clean facilities in all areas. More
Car purchase Very nice, no hassle. Salesman actually remembered our names when we visited the lot for the second time. Business manager very helpful. Received ca Very nice, no hassle. Salesman actually remembered our names when we visited the lot for the second time. Business manager very helpful. Received calls and emails after purchase. Very pleasant experience. The tech guy was exceptional. More
TPMS replacement Replaced monitor for price quoted. Dropped off and left car. Was keep updated on process of repair. Dealer washed car and brought car to me in service Replaced monitor for price quoted. Dropped off and left car. Was keep updated on process of repair. Dealer washed car and brought car to me in service bay. More
Satisfied customer Service has always been prompt and precise and no surprises upon checkout and personnel always courteous. Having been a Lexus customer since 1990, Service has always been prompt and precise and no surprises upon checkout and personnel always courteous. Having been a Lexus customer since 1990, need I say more?! More
My last experience was awesome Cam in the service department really took care of my needs... my previous experience with a service writer was horrible..... she is no longer with the Cam in the service department really took care of my needs... my previous experience with a service writer was horrible..... she is no longer with the company.. Cam took care of everything and listen to me to get the job accomplished!!! I worked in the car business for 10 years andCam is an asset to your company More
Passed 3 other Lexus Stores I’ve bought quite a few vehicles and this was by far one of the easiest and best experiences yet. Our sales rep Krissy Spicer and General Sales Manage I’ve bought quite a few vehicles and this was by far one of the easiest and best experiences yet. Our sales rep Krissy Spicer and General Sales Manager Simon Fields provided us with straightforward pricing and great customer service. We were happy to pass 3 Lexus dealers on our way from Nashville, TN to get a better deal and better experience here. Thank you! More
Amazing prompt service on time This buying experience was Great Bill Marshall was very knowledgeable and not pushyi in fact this was fun👍🏻👏🏽 The se This buying experience was Great Bill Marshall was very knowledgeable and not pushyi in fact this was fun👍🏻👏🏽 The service department is excellent The shuttle service was prompt More
Excellent no hassle service! I went to Lexus of Louisville in search of a car for my daughter. I found the perfect car with the help of Kevin Green and Fritz Bauer. The process wa I went to Lexus of Louisville in search of a car for my daughter. I found the perfect car with the help of Kevin Green and Fritz Bauer. The process was fast and efficient. Fritz and Kevin go out of their way to help find that perfect car! I highly recommend Lexus of Louisville! More