Lexus of Louisville

Infotainment gone bad Complete infotainment system failure. Completely replaced and functioning as designed. Jessica did a great job keeping me informed during the 3 day Complete infotainment system failure. Completely replaced and functioning as designed. Jessica did a great job keeping me informed during the 3 day shop stay. Also spoke with Sarah in sales. Again, very knowledgeable and professional. Overall very pleased with Lexus of Louisville. More

Overall Great People & Service I’ve been coming for to the dealer for service since I’ve owned the vehicle and I’ve always had a great experience. For the most part, they bend over I’ve been coming for to the dealer for service since I’ve owned the vehicle and I’ve always had a great experience. For the most part, they bend over backwards to ensure you are satisfied. More

Excellent customer service Greeted promptly, with friendliness and helpfulness. Genuine interest in meeting all of my service needs. Completed rapidly. Excellent experience as a Greeted promptly, with friendliness and helpfulness. Genuine interest in meeting all of my service needs. Completed rapidly. Excellent experience as always at Lexus of Louisville. More

Excellent service Knowledgeable professional salesman The same for person who set up All the bells and whistles on the car I look forward to doing service work with Knowledgeable professional salesman The same for person who set up All the bells and whistles on the car I look forward to doing service work with them More

Accidental Lexus Though I expected my new car would be another BMW, I stopped by the Lexus dealership on a whim. 12 days later I drove off the lot in a brand new Lexus Though I expected my new car would be another BMW, I stopped by the Lexus dealership on a whim. 12 days later I drove off the lot in a brand new Lexus 350ES. I am very happy with the car, and my experience at the dealership was first rate, especially working with the salesman, Matt Gandy. More

Good service every visit Always do a great job serving my RX 350. They are fast and reliable. They have a very comfy waiting area with drinks and snacks. Always do a great job serving my RX 350. They are fast and reliable. They have a very comfy waiting area with drinks and snacks. More

Excellent. The entire team was very thorough and knowledgeable. Bill Marshall, our salesman, even had the vehicle warmed up and ready for our test drive when we The entire team was very thorough and knowledgeable. Bill Marshall, our salesman, even had the vehicle warmed up and ready for our test drive when we arrived. More

Excellent! Service department is always very professional and thorough. I appreciate the excellent and personalized customer service. I highly recommend the serv Service department is always very professional and thorough. I appreciate the excellent and personalized customer service. I highly recommend the service department, you will be satisfied. More

Exceeded all expectations Very accommodating, all staff was very friendly and understanding. Would do business again as they worked with us and took care of everything even wit Very accommodating, all staff was very friendly and understanding. Would do business again as they worked with us and took care of everything even with us being almost 4 hours away. More

Dara Bowman great service! My first time with Dara and she could not have been more helpful. I came in for an oil change and found out I needed a lot more. She was great explain My first time with Dara and she could not have been more helpful. I came in for an oil change and found out I needed a lot more. She was great explaining what was wrong. More