Lexus of Louisville

Excellent dealership! Very helpful and easy to work with, would recommend to anyone in the market for a certified preowned Lexus In the Louisville area. Great service. Very helpful and easy to work with, would recommend to anyone in the market for a certified preowned Lexus In the Louisville area. Great service. More

Fast and courteous service Full 36,000 miles service, 4 new tires and an alignment in less than a couple hours, service and service associates were great, would recommend Lexus Full 36,000 miles service, 4 new tires and an alignment in less than a couple hours, service and service associates were great, would recommend Lexus of Louisville to anyone. More

Awesome experience Usually very stressful process. Louisville Lexus made the process enjoyable. Staff extremely pleasant. Would recommend my friends to this dealershi Usually very stressful process. Louisville Lexus made the process enjoyable. Staff extremely pleasant. Would recommend my friends to this dealership. PS I did buy a car More

Customer Service Customer service at Lexus of Louisville is not the same as it was when it was in the Swope family.They charge an exorbitant amount for service and d Customer service at Lexus of Louisville is not the same as it was when it was in the Swope family.They charge an exorbitant amount for service and don't seem to care if you question their pricing,take it or leave it is their attitude.I know it is a Lexus,but at least work with your customers.Their non chalant demeanor is very frustrating.Count me as a ex customer. More

Service visit Cameron handled my service visit today. He took time to answer all my questions completely and washed my vehicle. I will be back for more. Cameron handled my service visit today. He took time to answer all my questions completely and washed my vehicle. I will be back for more. More

Top notch service department They are always willing to go the extra mile. They had a car waiting for me and called me when mine was complete. Overall a great experience They are always willing to go the extra mile. They had a car waiting for me and called me when mine was complete. Overall a great experience More

Everyone we met were great We had good experience, no pressure to buy. Very happy to let us drive several models. We love the car we bought, it is super quiet inside and has eve We had good experience, no pressure to buy. Very happy to let us drive several models. We love the car we bought, it is super quiet inside and has every feature anyone could want. More

Great in every way! The visit was good in every way, especially when I was met at the front door with a kind greeting by mr Vogt! I actually had fun buying in every way! The visit was good in every way, especially when I was met at the front door with a kind greeting by mr Vogt! I actually had fun buying a car.!!! More

Recall Notice Pleased with the professionalism of the Service Advisor. No hassles. Great experience. Repair was completed before estimated time. Check in process we Pleased with the professionalism of the Service Advisor. No hassles. Great experience. Repair was completed before estimated time. Check in process went smoothly and without any issues. More

10k Mile service John Dean at Lexus IS top notch. He is the best service advisor I’ve worked with anywhere. I’ve owned 14 cars, so I’ve worked with many. He’s knowledg John Dean at Lexus IS top notch. He is the best service advisor I’ve worked with anywhere. I’ve owned 14 cars, so I’ve worked with many. He’s knowledgeable, efficient, & honest! I highly recommend anyone that owns a Lexus to go see him, and if you don’t buy one just for John Dean to be your advisor! More