Lexus of Louisville

Accidental Lexus Though I expected my new car would be another BMW, I stopped by the Lexus dealership on a whim. 12 days later I drove off the lot in a brand new Lexus Though I expected my new car would be another BMW, I stopped by the Lexus dealership on a whim. 12 days later I drove off the lot in a brand new Lexus 350ES. I am very happy with the car, and my experience at the dealership was first rate, especially working with the salesman, Matt Gandy. More

Good service every visit Always do a great job serving my RX 350. They are fast and reliable. They have a very comfy waiting area with drinks and snacks. Always do a great job serving my RX 350. They are fast and reliable. They have a very comfy waiting area with drinks and snacks. More

Excellent. The entire team was very thorough and knowledgeable. Bill Marshall, our salesman, even had the vehicle warmed up and ready for our test drive when we The entire team was very thorough and knowledgeable. Bill Marshall, our salesman, even had the vehicle warmed up and ready for our test drive when we arrived. More

Excellent! Service department is always very professional and thorough. I appreciate the excellent and personalized customer service. I highly recommend the serv Service department is always very professional and thorough. I appreciate the excellent and personalized customer service. I highly recommend the service department, you will be satisfied. More

Exceeded all expectations Very accommodating, all staff was very friendly and understanding. Would do business again as they worked with us and took care of everything even wit Very accommodating, all staff was very friendly and understanding. Would do business again as they worked with us and took care of everything even with us being almost 4 hours away. More

Dara Bowman great service! My first time with Dara and she could not have been more helpful. I came in for an oil change and found out I needed a lot more. She was great explain My first time with Dara and she could not have been more helpful. I came in for an oil change and found out I needed a lot more. She was great explaining what was wrong. More

Lamont & Amber were amazing! I've never had a better car buying experience than I did with Lexus of Louisville. My salesman, Lamont, was extremely professional and took the time t I've never had a better car buying experience than I did with Lexus of Louisville. My salesman, Lamont, was extremely professional and took the time to hear my needs. He found the perfect car for me and worked diligently with Eliot to get me an amount for my trade that worked for me. The experience with the business manager Amber was definitely the icing on the cake. She is brilliant and hilarious. She walked us through the process and was prompt and informative. My spouse had just purchased a used Lexus from Oxmoor Toyota and that wasn't the best experience. She got his vin number and printed all of these helpful documents for his vehicle. He will now be bringing his car here for service. From the minute I walked through the door I felt welcome and comfortable. There was no pressure from Lamont to buy and he made it very clear that he was here to help me not sell me and I really respect and appreciate that. More

Excellent customer service I had a pleasurable experience working with Brian Bean at Lexus of Louisville. He was attentive, efficient and courteous as I worked through making my I had a pleasurable experience working with Brian Bean at Lexus of Louisville. He was attentive, efficient and courteous as I worked through making my decision. He went above and beyond to answer questions and ensure I felt totally comfortable with my purchase. More

Great Service My rep went above and beyond to ensure that my issue was resolved to my satisfaction. I would recommend to others to have their vehicles serviced at L My rep went above and beyond to ensure that my issue was resolved to my satisfaction. I would recommend to others to have their vehicles serviced at Lexus if Louisville. More

best experience MR. Miller was absolutely excellent. The whole process was efficient and professional throughout. It was the first totally pleasant experience I have MR. Miller was absolutely excellent. The whole process was efficient and professional throughout. It was the first totally pleasant experience I have had in buying a car. All of the people I interacted with were to notch! More