Lexus of Louisville

First time to lexus service dept at dealership, was greeted by service personal who directed me to advisor (Tigre)who was very nice. Experience was great. greeted by service personal who directed me to advisor (Tigre)who was very nice. Experience was great. More

Service was as a result of a recall. Service was timely. All staff was courteous and professional. Service representative was very helpful. Will definitely return to Lexus for additional needs. All staff was courteous and professional. Service representative was very helpful. Will definitely return to Lexus for additional needs. More

They are extremely knowledgeable and great customer service , our salesman was very helpful and I we would definitely return again for future service , loved the environment. service , our salesman was very helpful and I we would definitely return again for future service , loved the environment. More

I had a good service experience at Lexus of Louisville yesterday and am always pleased by their professionalism. Cameron Rudd was my advisor on 1/14/2020. yesterday and am always pleased by their professionalism. Cameron Rudd was my advisor on 1/14/2020. More

The experience has always been superb. The friendly, efficient and thorough service exhibited from the check in staff, Bill Marshall, Elliot Murphy and Cameron Rudd has always been a true delight to vi efficient and thorough service exhibited from the check in staff, Bill Marshall, Elliot Murphy and Cameron Rudd has always been a true delight to visit the dealership. More

Did a great job showing and explaining the SUV. So far the service has been simple and time wise very fast. My salesman was very good. the service has been simple and time wise very fast. My salesman was very good. More

nice customer service I appreciate the courtesy of the employees at Lexus and am so glad a loaner car is made available if the wait will be very long. I don't know a lot a I appreciate the courtesy of the employees at Lexus and am so glad a loaner car is made available if the wait will be very long. I don't know a lot about car service and have to trust their judgment, but I've never felt I was being taken advantage of Their work has always seemed good.. Also, extra care goes into making the waiting area comfortable with various seating, food, and beverages. More

Fantastic salesman! Five stars all around. I would highly recommend him. If you are looking for a Lexus make sure to check out Lexus of Louisville and ask for Adrian. recommend him. If you are looking for a Lexus make sure to check out Lexus of Louisville and ask for Adrian. More

2017 Lexus ES350 Price was a little high. The car was not cleaned very well, we are still trying to get the windows clean.The detail guy put something on them that win Price was a little high. The car was not cleaned very well, we are still trying to get the windows clean.The detail guy put something on them that window cleaner will not get off. Maybe get a new detail guy. I hope several trips to the car wash will help. Adrian was easy to work with and a very nice guy. He was very helpful. More

Unsatisfied Maintainance required flag nit reset. No Unsatisfied Maintainance required indicator not reset. No sticker indicating next appointment. I told 3 times to clean the car, twice while book Unsatisfied Maintainance required indicator not reset. No sticker indicating next appointment. I told 3 times to clean the car, twice while booking the appointment and again while handover the car but its not done More