Lexus of Louisville

A first class organization that is very customer oriented. Waiting area is excellent. At first I thought service was a little too long but after reviewing the report realized they checked many other oriented. Waiting area is excellent. At first I thought service was a little too long but after reviewing the report realized they checked many other items on the vehicle. More

Terri m Have get great service. They don’t try trick you into repairs you don’t need. It’s a great experience unlike any other dealership I have gone to. Have get great service. They don’t try trick you into repairs you don’t need. It’s a great experience unlike any other dealership I have gone to. More

A truly first rate operation - friendly service and knowledgeable about all the products. They were able to quickly locate the new car I wanted in a timely manner. knowledgeable about all the products. They were able to quickly locate the new car I wanted in a timely manner. More

Fast. Always polite and on time..good to work with with good atmisfier. Will use for basic maintenance. Clean and professional good updates on what is needed good atmisfier. Will use for basic maintenance. Clean and professional good updates on what is needed More

Tom Seeforth was our sales consultant. He was so friendly, professional and knowledgeable. We were very comfortable and never felt pushed to buy. Bill was our specialist and was a pleasure to work w friendly, professional and knowledgeable. We were very comfortable and never felt pushed to buy. Bill was our specialist and was a pleasure to work with as well. More

50,000 MILE SERVICING JOHN DEAN HAS BEEN MY SERVICE ADVISOR FOR 20 YEARS AND HAS ABSOLUTE KNOWLEDGE OF EVERY FACET OF A LEXUS. THIS IS THE 4TH LEXUS I HAVE OWNED AND SERVIC JOHN DEAN HAS BEEN MY SERVICE ADVISOR FOR 20 YEARS AND HAS ABSOLUTE KNOWLEDGE OF EVERY FACET OF A LEXUS. THIS IS THE 4TH LEXUS I HAVE OWNED AND SERVICED PROPERLY AND HAVE NEVER HAD AN ISSUE THAT INCONVENIENCED ME. LEXUS OF LOUISVILLE IS A VERY FAIR AND HONEST DEALERSHIP AND HAS EARNED MY REPEAT BUSINESS. More

I’ve been to this dealership for the last 15 years and the customer service has always been excellent. I would recommend this dealer to all of my friends. the customer service has always been excellent. I would recommend this dealer to all of my friends. More

Service for 150,000 miles. Very efficient and everything explained. Quick and easy. Graham kept me posted, gave me an estimated completion time and was very accommodating on when I could pick up my car. explained. Quick and easy. Graham kept me posted, gave me an estimated completion time and was very accommodating on when I could pick up my car. More

Had to call to remind them of my appt as no one reached out even though I set Appt up and it was on calendar. Other than that, once the car was at dealership service was fast .... out even though I set Appt up and it was on calendar. Other than that, once the car was at dealership service was fast .... More

The staff was Great. They were very Prompt, thorough and friendly and kept us informed with the status of the service as time went along. Very knowledgeable about the car and helpful with future services. friendly and kept us informed with the status of the service as time went along. Very knowledgeable about the car and helpful with future services. More