
Lexus of Louisville
Louisville, KY
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Tom Seeforth was our sales consultant. He was so friendly, professional and knowledgeable. We were very comfortable and never felt pushed to buy. Bill was our specialist and was a pleasure to work w friendly, professional and knowledgeable. We were very comfortable and never felt pushed to buy. Bill was our specialist and was a pleasure to work with as well. More
50,000 MILE SERVICING JOHN DEAN HAS BEEN MY SERVICE ADVISOR FOR 20 YEARS AND HAS ABSOLUTE KNOWLEDGE OF EVERY FACET OF A LEXUS. THIS IS THE 4TH LEXUS I HAVE OWNED AND SERVIC JOHN DEAN HAS BEEN MY SERVICE ADVISOR FOR 20 YEARS AND HAS ABSOLUTE KNOWLEDGE OF EVERY FACET OF A LEXUS. THIS IS THE 4TH LEXUS I HAVE OWNED AND SERVICED PROPERLY AND HAVE NEVER HAD AN ISSUE THAT INCONVENIENCED ME. LEXUS OF LOUISVILLE IS A VERY FAIR AND HONEST DEALERSHIP AND HAS EARNED MY REPEAT BUSINESS. More
I’ve been to this dealership for the last 15 years and the customer service has always been excellent. I would recommend this dealer to all of my friends. the customer service has always been excellent. I would recommend this dealer to all of my friends. More
Service for 150,000 miles. Very efficient and everything explained. Quick and easy. Graham kept me posted, gave me an estimated completion time and was very accommodating on when I could pick up my car. explained. Quick and easy. Graham kept me posted, gave me an estimated completion time and was very accommodating on when I could pick up my car. More
Had to call to remind them of my appt as no one reached out even though I set Appt up and it was on calendar. Other than that, once the car was at dealership service was fast .... out even though I set Appt up and it was on calendar. Other than that, once the car was at dealership service was fast .... More
The staff was Great. They were very Prompt, thorough and friendly and kept us informed with the status of the service as time went along. Very knowledgeable about the car and helpful with future services. friendly and kept us informed with the status of the service as time went along. Very knowledgeable about the car and helpful with future services. More
First time to lexus service dept at dealership, was greeted by service personal who directed me to advisor (Tigre)who was very nice. Experience was great. greeted by service personal who directed me to advisor (Tigre)who was very nice. Experience was great. More
Service was as a result of a recall. Service was timely. All staff was courteous and professional. Service representative was very helpful. Will definitely return to Lexus for additional needs. All staff was courteous and professional. Service representative was very helpful. Will definitely return to Lexus for additional needs. More
They are extremely knowledgeable and great customer service , our salesman was very helpful and I we would definitely return again for future service , loved the environment. service , our salesman was very helpful and I we would definitely return again for future service , loved the environment. More
I had a good service experience at Lexus of Louisville yesterday and am always pleased by their professionalism. Cameron Rudd was my advisor on 1/14/2020. yesterday and am always pleased by their professionalism. Cameron Rudd was my advisor on 1/14/2020. More