
Lexus of Louisville
Louisville, KY
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My recent service was 5 star. scheduling was easy. When I arrived for my appointment my representative was prepared and drop off was streamlined. My loaner was waiting for me. My car was ready for pickup whe arrived for my appointment my representative was prepared and drop off was streamlined. My loaner was waiting for me. My car was ready for pickup when promised and was washed. The experience could not have been better. More
Lexus of Louisville is a first class experience. My service advisor, Graham, is exceptional. He is polite and professional and makes me feel like a valued customer. service advisor, Graham, is exceptional. He is polite and professional and makes me feel like a valued customer. More
Nice dealership. Clean and comfortable. Everyone friendly. Process of buying was good. Nice selection of cars. My salesman was extremely attentive to my needs and showed me any thing I pointed out. friendly. Process of buying was good. Nice selection of cars. My salesman was extremely attentive to my needs and showed me any thing I pointed out. He led me thru the whole process explained everything in detail down to the features of the car I bought More
Service was quick and responsive. Service agent was very polite and friendly. He was excellent at explaining what was done and made me feel confident in the work done. polite and friendly. He was excellent at explaining what was done and made me feel confident in the work done. More
A first class organization that is very customer oriented. Waiting area is excellent. At first I thought service was a little too long but after reviewing the report realized they checked many other oriented. Waiting area is excellent. At first I thought service was a little too long but after reviewing the report realized they checked many other items on the vehicle. More
Terri m Have get great service. They don’t try trick you into repairs you don’t need. It’s a great experience unlike any other dealership I have gone to. Have get great service. They don’t try trick you into repairs you don’t need. It’s a great experience unlike any other dealership I have gone to. More
A truly first rate operation - friendly service and knowledgeable about all the products. They were able to quickly locate the new car I wanted in a timely manner. knowledgeable about all the products. They were able to quickly locate the new car I wanted in a timely manner. More
Fast. Always polite and on time..good to work with with good atmisfier. Will use for basic maintenance. Clean and professional good updates on what is needed good atmisfier. Will use for basic maintenance. Clean and professional good updates on what is needed More