
Lexus of Louisville
Louisville, KY
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Amazing customer service and support. The staff at Lexus of Louisville are always helpful and their professionalism are second to none. They are my go to dealer because the customer service is head and shou of Louisville are always helpful and their professionalism are second to none. They are my go to dealer because the customer service is head and shoulders above everyone in the state! More
Purchasing a 2019 Lexus NX 300 at Lexus of Louisville was my best car buying experience. Outstanding service from my first contact with a sales consultant through the entire purchase process. If you are look my best car buying experience. Outstanding service from my first contact with a sales consultant through the entire purchase process. If you are looking for a new or preowned Lexus, I highly recommend a visit to this dealership. More
Always a great experience at Lexus of a Louisville. Anna Keene, my service consultant, was very helpful and kept me apprised of what was going on with my car during service. Keene, my service consultant, was very helpful and kept me apprised of what was going on with my car during service. More
the business manager was very nice but the salesmen seem too “uptight” to work with anyone. One of the salesmen i encountered was visibly frustrated (beating his fists on the desk, shaking his head, yelling too “uptight” to work with anyone. One of the salesmen i encountered was visibly frustrated (beating his fists on the desk, shaking his head, yelling in the hallway) when trying to negotiate. The other salesman was not friendly and didn’t even tell us much about the car. The car was clean and everything but the attitudes of the workers are TERRIBLE. More
I love the dealership but this time the systems of Lexus failed me starting with the emergency road service call to the dealerships manner of handling my dead battery on a 2 month old Lexus. failed me starting with the emergency road service call to the dealerships manner of handling my dead battery on a 2 month old Lexus. More
Good service, no problems . Car was delivered washed and ready. I do wish that all instruments reset to the setting they had when the car was dropped off, but again this is minor as the service was great ready. I do wish that all instruments reset to the setting they had when the car was dropped off, but again this is minor as the service was great More
Excellent service. Asked questions regarding the performance of my car. Service was completely in a timely manner. Graham went over everything that had been done. performance of my car. Service was completely in a timely manner. Graham went over everything that had been done. More
Good staff; attentive and professional. Nice building and grounds. Salesman was knowledgeable and not pushy. Tech associate was very helpful. Ancillary personnel very friendly. All around good experience. grounds. Salesman was knowledgeable and not pushy. Tech associate was very helpful. Ancillary personnel very friendly. All around good experience. More