Lexus of Louisville

The showroom was very clean, the staff was personable, the work was timely and the inspection was detailed. I arrived at my appointment time and my car was taken in immediately. the work was timely and the inspection was detailed. I arrived at my appointment time and my car was taken in immediately. More

Very pleasant and helpful each time I have dealt with service! Bridget called and gave me a timely update on the services requested and cost. service! Bridget called and gave me a timely update on the services requested and cost. More

It was good compared to another man I know that goes to that dealership said the customer service needed a lot of improvement in his opinion. Brian my advisor was really cool. He worked hard and diligently that dealership said the customer service needed a lot of improvement in his opinion. Brian my advisor was really cool. He worked hard and diligently to find me answers More

Received text with link for status of service, but link was not updating. 40k Service was great and diagnosed a noisy tire correctly and balanced. was not updating. 40k Service was great and diagnosed a noisy tire correctly and balanced. More

Excellent service, great salesmanship, wonderful overall experience Most of the transaction was completed online, we just needed to pick the car up. Ready and waiting for us when we arrived. Wonderful e experience Most of the transaction was completed online, we just needed to pick the car up. Ready and waiting for us when we arrived. Wonderful experience! We loved this dealership and Adian was the best salesman we have ever had More

Anna was great to work with! She was very friendly and knowledgeable. Thank you for the great service! My car runs great and is very clean too. I will be back! knowledgeable. Thank you for the great service! My car runs great and is very clean too. I will be back! More

A shining example of how to do it perfectly. It’s always a great experience with friendly people who do a great job Thank you! a great experience with friendly people who do a great job Thank you! More

Outstanding customer service with every single person who helped us! This was our first experience with Lexus but will Definitely not be our last! We are so happy! helped us! This was our first experience with Lexus but will Definitely not be our last! We are so happy! More

Employees were extremely courteous!! Their attention to detail was also top notch. They had a rental available upon arrival due to my vehicle being kept for multiple services. All around great experience. detail was also top notch. They had a rental available upon arrival due to my vehicle being kept for multiple services. All around great experience. More

Very efficient system to get your car in and out. Staff is very friendly and helpful. I waited in a nice environment until car was done. is very friendly and helpful. I waited in a nice environment until car was done. More