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Lexus of Louisville

Louisville, KY

4.8
891 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 891 reviews

July 20, 2021

The service department was exceptionally great as always. The service advisor (Anna) is very personable, professional and committed to her clients. Thank you Frank G More

by Caraficionado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
July 18, 2021

Received excellent customer service from Adrian ! I appreciated his honesty and his approach in helping us lease a new vehicle. Much appreciated for your help Adrian. More

by Lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian V
July 17, 2021

I'm taking my hat off to Lexus of Louisville, I went there yesterday and didn't even have an appointment they took me in any way, and serviced my car.😇 More

by rlbooker37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
July 10, 2021

They do a very good job. Very personable and helpful More

by Grammybzt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
July 09, 2021

They are always prompt and courteous at the dealership. John Dean always helps me when having any type of service. I know the job will be done right. More

by Ann54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dean
July 08, 2021

The service department does a good job but both of my appointments so far have taken longer than the “quoted” time. It is difficult to make plans based on inaccurate information. More

by Cejune1089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
July 02, 2021

Always a great fast friendly and informative service. Wouldn’t go anywhere else for my Lexus. More

by Austin Werner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham
July 01, 2021

Lexus of Louisville is always a pleasure to do business at. I had a 2015 Lexus LX 570 and yesterday I traded that in and leased a brand new Lexus LX570. The whole process was smooth and frictionless. Thank More

by Vijay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Lytle
July 01, 2021

Just a recall but very good experience. Brad was very friendly and helpful. More

by robcarp00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service
July 01, 2021

I think this dealership is terrific. This is my 4th Lexus from them and I’ve been extremely pleased and never had a problem with them. More

by Zoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several employees in the Service Dept.
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