Lexus of Louisville

Service department is really helpful and got my vehicle serviced on time. Mr. Hunter helped in explaining the problem with my car and fixed the issues. Have always patronized this dealership. Really Happy. serviced on time. Mr. Hunter helped in explaining the problem with my car and fixed the issues. Have always patronized this dealership. Really Happy. More

Excellent service with knowledgeable advisors. Good customer communication. Able to provide a loaner vehicle while my car had to be in the shop for a few days. I recommend this dealer and have be Good customer communication. Able to provide a loaner vehicle while my car had to be in the shop for a few days. I recommend this dealer and have been a customer since 1999! More

Because I am a loyal customer, this dealership along with Lexus customer service arranged and agreed to replace the motor in the left hatchback door strut on my 2019 RX350 even though it was out of warr with Lexus customer service arranged and agreed to replace the motor in the left hatchback door strut on my 2019 RX350 even though it was out of warranty. This was the fourth RX I’d purchased from this dealer. All were extremely reliable; this is the first problem I’ve experienced with this model. I hope it’s the last. I have my cars serviced at the dealership faithfully every five thousand miles so I’m glad they and Lexus did the right thing when it came to fixing my car. More

Consistent quality customer service w/focus on attention to dependable work, respectful of vehicle and customer. Prices comparable & willing to accommodate customer w/emergency repairs. to dependable work, respectful of vehicle and customer. Prices comparable & willing to accommodate customer w/emergency repairs. More

I received awesome quality service! The staff were very nice, friendly and extremely professional. I love getting my car serviced at the Lexus dealership. The staff were very nice, friendly and extremely professional. I love getting my car serviced at the Lexus dealership. More

Everyone is so nice! !! Very knowledgeable Love their Lounge I choose to stay and wait for my car because of their lounge! 😊😊😊 !! Very knowledgeable Love their Lounge I choose to stay and wait for my car because of their lounge! 😊😊😊 More

Great customer service! Very friendly and knowledgeable. Very please with our purchase and would highly recommend. Very friendly and knowledgeable. Very please with our purchase and would highly recommend. More

We finally got our second fob for our 2024 RX350h. They programed it to our car, erfectly! They programed it to our car, erfectly! More

My purchase was seamless. My sales rep, Amir was professional, efficient and very pleasant! I was very pleased with my car buying experience! My sales rep, Amir was professional, efficient and very pleasant! I was very pleased with my car buying experience! More

If it was just one good experience I wouldn't think it noteworthy but they have exceeded my expectations every time noteworthy but they have exceeded my expectations every time More