Lexus of Louisville

Everything went ok but I am concerned that they looked at my tires, told me I needed new ones but charged me for rotating my tires which need to be replaced. I was very disappointed. my tires, told me I needed new ones but charged me for rotating my tires which need to be replaced. I was very disappointed. More

It is very clean and friendly. Service is thorough and accommodating. Everyone is courteous and willing to make it a pleasant experience. Service is thorough and accommodating. Everyone is courteous and willing to make it a pleasant experience. More

Everyone is Always polite, courteous and efficient… the waiting area is comfortable and honestly, waiting for more than a couple hours isn’t too bad. Everyone is so nice and mindful of wait time, so if I c waiting area is comfortable and honestly, waiting for more than a couple hours isn’t too bad. Everyone is so nice and mindful of wait time, so if I couldn’t wait, a courtesy car was offered. More

Very professional in all areas. Everyone that I talked to just great beyond measure but a young fella named Hunter would get the prize if I had to single out one person!! Everyone that I talked to just great beyond measure but a young fella named Hunter would get the prize if I had to single out one person!! More

Bridget Steiner is top notch service advisor. I appreciate her efficiency and attention to detail. I appreciate her efficiency and attention to detail. More

Brian was awesome, no pressure, very easy to deal with and very pleasant to work with. and very pleasant to work with. More

I bought my first Lexus in 2001 and several since. From Shara in sales to John in their service Dept I keep coming back to this dealership. They are awesome ! From Shara in sales to John in their service Dept I keep coming back to this dealership. They are awesome ! More

Excellent assistance by Bryan Beam and Bill (tech support). Very candid and transparent and assertive in wanting to help me make a decision support). Very candid and transparent and assertive in wanting to help me make a decision More

My experience was excellent, as always. Everyone is always so helpful, accommodating, and friendly. I highly recommend Lexus services. Everyone is always so helpful, accommodating, and friendly. I highly recommend Lexus services. More

Work was done promptly and reasons it was needed was properly explained. Service rep was attentive and helpful properly explained. Service rep was attentive and helpful More