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Lexus of Louisville

Louisville, KY

Overview
Reviews
Vehicles
4.8
891 Reviews
Call Dealership (502) 499-5050
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2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 891 reviews

June 06, 2022

They do what they say and are very customer oriented. They are also very thorough in their explanations. More

by dhirst1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dean
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June 06, 2022

I I use lol because of John Dean But last visit several items were missing from car will Be hard to return More

by Andywpo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dean. The best
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June 06, 2022

Best dealership ever. The reason I have a Lexus it’s because they’re a great car. However, I’ve stayed with Lexus because of this dealership. Super professional service. F More

by Joann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
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May 26, 2022

Excellent service! Resolved my issue without additional cost and I don’t think another dealer would have done that. Very pleased customer!! You can’t beat that! More

by Bill4golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay and an excellent rep but I can’t remember his name
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May 19, 2022

The service is excellent. The wait time is short .The agents are friendly.The scheduling is easy , More

by Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know her name.
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May 19, 2022

I pre-paid for service for the first 50,000 miles with the purchase of my car. Part of that deal was for them to pick up and drop off my car. I did that this past week and it was super nice! Great great s More

by dvfielding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service
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May 18, 2022

We took my Lexus in for a tire issue without an appointment. Not only did they fit us in but they were able replace the tire. They were very accommodating. More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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May 18, 2022 -

Jackie responded

We took my Lexus in for a tire issue without an appointment. Not only did they fit us in but they were able replace the tire. They were very accommodating.

May 16, 2022

Excellent customer service for the the purchase my new Lexus NX 350h. Highly recommend this dealership for the purchase of a Lexus. More

by Golfer@22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marshall
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May 16, 2022 -

Golfer@22 responded

Excellent customer service when purchasing my new Lexus NX 3550h. When the vehicle was picked up the staff took the time to go over the operations of the vehicle. In detail was excellent. The purchasing process at the dealership was very smooth.

May 14, 2022

Friendly, courteous, with well lit and open showroom, willing to work with you and they made sure the deal got done. Adis provided me the best sales experience I've ever had. Thanks everyone! More

by Peacefuldaze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adis Radojcic, Amber Boyle, Jerry Brown
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May 12, 2022

I have always had a great experience at Lexus of Louisville. They always treat you with “A Touch of Class” More

by genehewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL
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