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Lexus of Louisville

Louisville, KY

Overview
Reviews
Vehicles
4.8
866 Reviews
Call Dealership (502) 499-5050
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2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 866 reviews

May 19, 2022

I pre-paid for service for the first 50,000 miles with the purchase of my car. Part of that deal was for them to pick up and drop off my car. I did that this past week and it was super nice! Great great s More

by dvfielding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service
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May 18, 2022

We took my Lexus in for a tire issue without an appointment. Not only did they fit us in but they were able replace the tire. They were very accommodating. More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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May 18, 2022 -

Jackie responded

We took my Lexus in for a tire issue without an appointment. Not only did they fit us in but they were able replace the tire. They were very accommodating.

May 16, 2022

Excellent customer service for the the purchase my new Lexus NX 350h. Highly recommend this dealership for the purchase of a Lexus. More

by Golfer@22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marshall
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May 16, 2022 -

Golfer@22 responded

Excellent customer service when purchasing my new Lexus NX 3550h. When the vehicle was picked up the staff took the time to go over the operations of the vehicle. In detail was excellent. The purchasing process at the dealership was very smooth.

May 14, 2022

Friendly, courteous, with well lit and open showroom, willing to work with you and they made sure the deal got done. Adis provided me the best sales experience I've ever had. Thanks everyone! More

by Peacefuldaze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adis Radojcic, Amber Boyle, Jerry Brown
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May 12, 2022

I have always had a great experience at Lexus of Louisville. They always treat you with “A Touch of Class” More

by genehewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL
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May 06, 2022

Great service experience. Knowledgeable personnel. Prompt, courteous, friendly. Will continue to have all service needs for my Lexus done at Lexus of Louisville. More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Hamilton
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May 04, 2022

This Lexus dealer will answer any questions and meet your reasonable requests. Very happy with their service department. More

by Lo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter H.
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May 04, 2022

We received great service. They were able to get us the exact vehicle we wanted. More

by doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Seefirth, Lucas Johnson Jeani Bratton
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May 02, 2022

Cameron Rudd, service advisor makes the experience at the dealership very enjoyable. He is knowledgeable, keeps you informed as to service progress and affiliated costs. Dealership is very clean and the sta More

by jerrydosborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Rudd
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April 26, 2022

Very polite and timely and thorough—don’t try to upsell - nice waiting area also. More

by ppe2632921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
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