Lexus of Louisville

Because I am a loyal customer, this dealership along with Lexus customer service arranged and agreed to replace the motor in the left hatchback door strut on my 2019 RX350 even though it was out of warr with Lexus customer service arranged and agreed to replace the motor in the left hatchback door strut on my 2019 RX350 even though it was out of warranty. This was the fourth RX I’d purchased from this dealer. All were extremely reliable; this is the first problem I’ve experienced with this model. I hope it’s the last. I have my cars serviced at the dealership faithfully every five thousand miles so I’m glad they and Lexus did the right thing when it came to fixing my car. More

Consistent quality customer service w/focus on attention to dependable work, respectful of vehicle and customer. Prices comparable & willing to accommodate customer w/emergency repairs. to dependable work, respectful of vehicle and customer. Prices comparable & willing to accommodate customer w/emergency repairs. More

I received awesome quality service! The staff were very nice, friendly and extremely professional. I love getting my car serviced at the Lexus dealership. The staff were very nice, friendly and extremely professional. I love getting my car serviced at the Lexus dealership. More

Everyone is so nice! !! Very knowledgeable Love their Lounge I choose to stay and wait for my car because of their lounge! 😊😊😊 !! Very knowledgeable Love their Lounge I choose to stay and wait for my car because of their lounge! 😊😊😊 More

Great customer service! Very friendly and knowledgeable. Very please with our purchase and would highly recommend. Very friendly and knowledgeable. Very please with our purchase and would highly recommend. More

We finally got our second fob for our 2024 RX350h. They programed it to our car, erfectly! They programed it to our car, erfectly! More

My purchase was seamless. My sales rep, Amir was professional, efficient and very pleasant! I was very pleased with my car buying experience! My sales rep, Amir was professional, efficient and very pleasant! I was very pleased with my car buying experience! More

If it was just one good experience I wouldn't think it noteworthy but they have exceeded my expectations every time noteworthy but they have exceeded my expectations every time More

The best part of Lexus of Louisville is the amazing service I get from the best service agent ever, Graham service I get from the best service agent ever, Graham More

This is my 11th vehicle purchased from Lexus of Louisville. I trust the people and service that I receive that’s why this is my 11th Lexus. Louisville. I trust the people and service that I receive that’s why this is my 11th Lexus. More