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Lexus of Louisville

Louisville, KY

4.8
890 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 890 reviews

September 10, 2022

Very pleasant experience. Everyone was very professional and kind. No pressure shopping for new car. Dealership was very clean. More

by Lawmom53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Truong, Amber in finance, and the Tech Spec. Bill
September 10, 2022

Very accommodating from scheduling service, pick up from my work, leaving a loaner, updating on service and cost, to work done very efficiently and in a timely manor and my car brought back to my work. Cost More

by a.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Moore
September 09, 2022

The service advisor, Hunter Hamilton did not display a positive customer service experience. I left a message for the Dealership manager. More

by Janice Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hunter, Hamilton
September 07, 2022

The best dealership ever. Love my sales person, Bill Marshall. Have bought 3lexus from him. Love my service mgr. John Dean. He is the best. I certainly keep him hopping with a More

by Roxy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marshall and John Dean
September 05, 2022

Great service done in a good time. Nice are for waiting. And very friendly people working in the service department. More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Hamilton
September 05, 2022

Have been coming to the dealer for service for over 20 years. They always make sure the customer is happy. More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Hamilton
August 31, 2022

Very professional and always has their customers' best interest in mind. Would highly recommend this dealership! More

by Rtpiercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Heidi and Jay
August 30, 2022

Great service department! Friendly personnel and on time service. I also appreciate their reminder response too! More

by nottie824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Keene
August 30, 2022

The service group is great. I have 3 Lexus’s and have been buying and getting the cars serviced there for over 20 years. From the manager jay and the service writers John and More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam
August 28, 2022

Delivered the service they said, for the quoted price in a very efficient manner. Provided loaner to assure I was in and out. More

by Robth73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
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