Lexus of Louisville
Louisville, KY
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Bought a car (out of state) from this dealership and it came off the truck smoking from the tail pipe. It was a 30k car… The 3rd party delivery driver said that it was smoking when he loaded it up from the came off the truck smoking from the tail pipe. It was a 30k car… The 3rd party delivery driver said that it was smoking when he loaded it up from the dealership lot. Called the manager, they begrudgingly only covered 1/2 of the cost of the oil leak that was causing the smoking. Literally the ordeal took 5 weeks to work out (they refused to pay a dealership here in AL) I had to have it towed to a local mechanic and then they did not return our calls or email. Expected so much more from a Lexus dealership. More
My salesperson was very professional and knowledgeable. He was able to answer most every question I had. I thought of several other questions after I got home and I called him back and left a message. He w He was able to answer most every question I had. I thought of several other questions after I got home and I called him back and left a message. He was kind enough to return my call timely. More