Lexus of Louisville

Brian was a very knowledgeable salesman and very patient and professional. Finance lady Chelsea was very professional and informative..Technology specialist Sydney knew the car very well. and professional. Finance lady Chelsea was very professional and informative..Technology specialist Sydney knew the car very well. More

Excellent , efficient, friendly…. They are the best. Have done business with them for 24 years. They are the best. Have done business with them for 24 years. More

I bought my Lexus here in 2021 and have only had it serviced at another dealership once. Have been happy with courteous staff and communication. serviced at another dealership once. Have been happy with courteous staff and communication. More

Overall good service. My service rep takes time to explain services. However, cost for parts is pricey. My car started making a loud noise after I got service in July. My My service rep takes time to explain services. However, cost for parts is pricey. My car started making a loud noise after I got service in July. My service rep said mechanic advised it is just the make and model of my car. After taking it for service last week, I was told it is a water pump which is major. More

Service department is really helpful and got my vehicle serviced on time. Mr. Hunter helped in explaining the problem with my car and fixed the issues. Have always patronized this dealership. Really Happy. serviced on time. Mr. Hunter helped in explaining the problem with my car and fixed the issues. Have always patronized this dealership. Really Happy. More

Excellent service with knowledgeable advisors. Good customer communication. Able to provide a loaner vehicle while my car had to be in the shop for a few days. I recommend this dealer and have be Good customer communication. Able to provide a loaner vehicle while my car had to be in the shop for a few days. I recommend this dealer and have been a customer since 1999! More

Because I am a loyal customer, this dealership along with Lexus customer service arranged and agreed to replace the motor in the left hatchback door strut on my 2019 RX350 even though it was out of warr with Lexus customer service arranged and agreed to replace the motor in the left hatchback door strut on my 2019 RX350 even though it was out of warranty. This was the fourth RX I’d purchased from this dealer. All were extremely reliable; this is the first problem I’ve experienced with this model. I hope it’s the last. I have my cars serviced at the dealership faithfully every five thousand miles so I’m glad they and Lexus did the right thing when it came to fixing my car. More

Consistent quality customer service w/focus on attention to dependable work, respectful of vehicle and customer. Prices comparable & willing to accommodate customer w/emergency repairs. to dependable work, respectful of vehicle and customer. Prices comparable & willing to accommodate customer w/emergency repairs. More

I received awesome quality service! The staff were very nice, friendly and extremely professional. I love getting my car serviced at the Lexus dealership. The staff were very nice, friendly and extremely professional. I love getting my car serviced at the Lexus dealership. More

Everyone is so nice! !! Very knowledgeable Love their Lounge I choose to stay and wait for my car because of their lounge! 😊😊😊 !! Very knowledgeable Love their Lounge I choose to stay and wait for my car because of their lounge! 😊😊😊 More