Lexus of Louisville

Tried since January to find my wife 2023 Lexus GX460 at Lexus dealerships in the metro Atlanta area near where I live. If I was able to locate the specific color and features the dealerships wanted to ADD Lexus dealerships in the metro Atlanta area near where I live. If I was able to locate the specific color and features the dealerships wanted to ADD the VIP package which sometimes was close to $4000 add ons. I was able to locate the specific one in AutoTrader and it was the easiest and most professional experience to purchase this vehicle online and have shipped to the house. Big shout out to salesman Eric Troung for a wonderful experience. Definitely recommend this Lexus location to anyone and would buy another vehicle from them without hesitation. More

They were very efficient , polite , professional, courteous , they were on time and the service was explained to me in detail. I was very happy with their service. courteous , they were on time and the service was explained to me in detail. I was very happy with their service. More

This dealership always upsales me and does check other Lexus locations for prior service . They are very expensive Lexus locations for prior service . They are very expensive More

Colleen was our Sales representative and we enjoyed working with her and appreciate her being upfront and honest with us. She was very knowledgeable, courteous and respectful. As was all your professio working with her and appreciate her being upfront and honest with us. She was very knowledgeable, courteous and respectful. As was all your professional people from the finance dept to the technical guru.They were super. Thank you to each of them. I cannot leave out sales manager who we felt worked with us to get a deal that satisfied all of us. We are enjoying our new NX 350 and hope to get lots of fun miles from it. We are and have we been Lexus Clients for years. Jody and Theda Meredith More

From the moment I arrived excellent customer service. Very nice and friendly. Made me feel good. Very nice and friendly. Made me feel good. More

They provide excellent service , on time and even took care of an expensive issue outside of warranty at no cost to me. I would recommend this dealership to anyone. care of an expensive issue outside of warranty at no cost to me. I would recommend this dealership to anyone. More

A huge 5 star shout out to Cameron Rudd who squeezed in my battery replacement very late on a Saturday afternoon. This sort of service ensures my loyalty as a customer. my battery replacement very late on a Saturday afternoon. This sort of service ensures my loyalty as a customer. More

Great facility first class. Staff professional courteous. Entire process from scheduling to service and pickup is seamless Staff professional courteous. Entire process from scheduling to service and pickup is seamless More

My check engine light was on in my car. I was at ease to find out it was just my gas cap! Great customer service! I was at ease to find out it was just my gas cap! Great customer service! More

Service was really quick and everyone was so friendly! Love it there ! Will definitely continue going there . Love it there ! Will definitely continue going there . More