Lexus of Louisville
Louisville, KY
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The Lexus dealership does excellent work. My last 4 cars have come from Lexus. I have had a marvelous service technician for the past 7.5 years and he is the best! They take good car My last 4 cars have come from Lexus. I have had a marvelous service technician for the past 7.5 years and he is the best! They take good care of their customers. More
Excellent service. Had tire blow out on 2023 LS500. I’m from Indiana. They had tire and alignment done within 3 hours Monday morning. They have my business. Had tire blow out on 2023 LS500. I’m from Indiana. They had tire and alignment done within 3 hours Monday morning. They have my business. More
I greatly appreciate the service that Lexus offers to come pick up my car. Take it to dealership have the work completed and then bringing it back to my home. Also appreciate that Lexus technician was ha come pick up my car. Take it to dealership have the work completed and then bringing it back to my home. Also appreciate that Lexus technician was having difficulty figuring it out while the car alarm kept going off. He contacted me again for us to go over all the scenarios that I thought caused the alarm to go off. After sharing one of the reasons with him, he said, let me try that and troubleshoot the door handle. And that was the problem was the doorhandle had a short in communicating with the key. That being said he ordered the parts and the car was ready the next day he brought back the car and everything works perfectly. More
They are always prompt and tell you what needs attention now and what can wait. I’ll buy all my cars here.looking forward to the new TX and redesigned GX now and what can wait. I’ll buy all my cars here.looking forward to the new TX and redesigned GX More
Hunter was my service advisor, he was great to work with. No issues. Seemed very attentive. I look forward to working with him for my scheduled maintenance visits. No issues. Seemed very attentive. I look forward to working with him for my scheduled maintenance visits. More