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Lexus of Louisville

Louisville, KY

4.8
866 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 866 reviews

August 07, 2023

Horrible service department! $675 and no resolution. Insanely expensive and ineffective. I will trade my car and I would not buy another Lexus! More

by nkbowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not want to mention-they can look it up
August 07, 2023

horrible ineffective service, insanely expensive, did not fix my problem, would not recommend Lexus of Louisville More

by nkbowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no response
August 03, 2023

Very personal and friendly interaction in the service department. I always feel comfortable with questions, and know they will be answered straightforward and with patience. More

by Lwatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frazier
August 03, 2023

Great service and excellent timing! Thanks for getting me in and out so fast. Thanks again More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
July 28, 2023

Service at this dealership is top notch. The service manager makes everything smooth and seamless both when dropping off and when picking up. Great service department. More

by Nbparis01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 24, 2023

.Always great, whether it’s sales or maintenance. Always first rate, regardless of what department I have to interact with. My fourth Lexus. More

by Charlesmoore5703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
July 23, 2023

Very good service First of all, he is kind and asks questions well, and even if he is not good at English, he will explain. Thanks More

by Handm211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
don't you remember
July 17, 2023

15 words will not be enough. My phone number is 502-417-4441. Thanks. L More

by Mphillips4441
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t look at named tag
July 14, 2023

We came in needing emergency help and were promptly assisted with pleasant service. We are very happy with this team More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
July 14, 2023

Employees are very kind and helpful. Completed my service quickly and efficiently and explained everything they did in a way that was easy to understand as well as answered all my questi More

by Rana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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