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Lexus of Louisville

Louisville, KY

4.8
866 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 866 reviews

September 26, 2023

George was great and communicative. He made sure that I was updated on the situation which went smoothly. More

by Uanele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
September 23, 2023

Great customer service. Easy check in. I like the waiting area, very relaxing while waiting for my car. More

by jbs37ltclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frazier
Sep 23, 2023 -

jbs37ltclark responded

Easy check in. I like the waiting area, very relaxing while waiting for my car.

September 19, 2023

Their service department technician Hunter went above & beyond to help solve my car problem in my opinion. He was very empathetic & listened to my concern about the mysterious issue of my car. As a senior More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hamilton
September 19, 2023

Poor customer service, waited 2 hours for my car. No one came to talk to me about my service. I went down and ask the lady at desk. I told her I’ve been waiting 2 hours and no one has talked to me More

by sharon.brown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
September 16, 2023

Friendly, Professional and great Customer Service. Took my vehicle for routine service and the advisor was superb. More

by E W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
September 14, 2023

George is the best. He made everything simple and educational for me with his explanations. I enjoyed the loaner car. Probably the best experience with Lexus. This More

by Kitten2713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
September 13, 2023

Been coming here for 5+ years. Always a smooth quick transaction! John manages my service loike a pro! More

by Ed W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Dean
September 09, 2023

Great service, on time and they wash your car. Very professional, exceed expectations every time! More

by dandc.bibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
September 03, 2023

Adrian Vogt and Eric baskette help me great with this out of state purchase . Good communication and smooth process More

by Vivek Dev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Vogt , Eric baskette , arminn
September 02, 2023

Very professional service. On time delivery. Pleasant guest lounge. No pressure to get unnecessary service. More

by rajanna7403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON TANT Advisor, JORGE ALFREDO Technician
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