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Lexus of Louisville

Louisville, KY

4.8
883 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 883 reviews

February 18, 2025

I did enjoy how polite the staff were during my visit, and how patient they were to assist me when I was having issues with passwords More

by Gary.bethel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
February 16, 2025

Oil change was completed quickly. Everyone I had contact with was helpful and polite. Yay. More

by byron73060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara
February 06, 2025

The labor price of $310 for less than 1 hour labor is outrageous and ridiculous More

by Review
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
January 27, 2025

The people at Lexus of Louisville are truly fantastic. I’ve purchased many vehicles in my time, but this was the easiest that I have ever experienced. No heavy pressure no waste of time. No problems at al More

by Oak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Abdulqader , Chelsea Coomer
January 26, 2025

Trusted, quality service. You get what you pay for—not cheap, but worth it. Thanks! More

by dkpoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
January 26, 2025

Customer service was second to none! !! Bill Marshall was the best to deal with during our search and purchase of the GX550!! More

by jsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Marshall
January 26, 2025

The service visits for both of our Lexus vehicles are always excellent. The Service Manager, Jaye Moore, and my Service Advisor, Cameron Rudd, consistently go the extra mile to take care of all our servi More

by ajmeko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See earlier comments
January 21, 2025

Hunter in the Service Advisor group does an outstanding job. He’s informative and is quick with support and getting issues resolved. More

by Kw2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
January 18, 2025

Professional Folks . .Their tech shop knows what they are doing. Always keep you updated on action plans. More

by tabdwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Berry
January 16, 2025

The service shop was very professional and complicated the work on my vehicle in a timely manner. Having a military discount is an added bonus. More

by cmjrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the man's name
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